The FIRST Resource Center was founded in September 2018 to create a community of support and to develop a network of resources for Tufts university’s first generation, low-income, and undocumented populations. FIRST welcomes any student who self identifies with the first-generation college student experience. By strengthening the bonds between our community members and bridging the gap between Tufts’ resources and first gen students, FIRST aims to ensure that first gen students are empowered in, and prepared to reach their full social, professional, and academic potentials.
The FIRST Resource Center works to provide the necessary financial knowledge, information about tufts, and access to opportunities and resources for students to be successful during their time at the university. The FIRST Resource Center believes it is imperative that first gen students are provided an inclusive space that is sensitive to their intersecting identities and where their shared experiences can be validated. The FIRST Resource Center celebrates the first- gen identity and passionately advocates for the trailblazers among us who are the first in their families to attend an elite, private institution like Tufts.
The FIRST Resource Center is within the Division for Student Diversity and Inclusion and works closely and collaboratively with the other seven identity based cultural and academic centers to holistically support students, staff, and faculty.
What You'll Do
This is a hybrid role required to have on campus and in-person interactions as well as availability outside of regularly scheduled hours for emergency response.
Reporting to the Associate Dean of Diversity, Inclusion and Success, the Director of the FIRST Resource Center serves as a campus resource, creates a community of support, and develops a network of resources for first generation, low-income, and undocumented populations. The Director provides support for undergraduate students, as well as graduate students, Alumni, campus partners and parents, and leads a variety of student and academic programs. The Director manages and oversees the FIRST Resource Center in all aspects and is responsible for the strategic planning, administration, and leadership of the center, including establishing its mission and vision.
The Director supervises the FIRST Resource Center staff and supports the execution of the Pre-Orientation program, BEAST (Building Engagement and Access for Students at Tufts), including the Peer Leader program. The Director will manage all financial supports for low-income students; this will include coordinating emergency responses and funds for unexpected hardship, as well as financial resources related to food insecurity, health and wellness, and academic success.
The Director works collaboratively with internal and external organizations, departments, and offices: provide consulting, expertise, and support on racial equity and social justice issues on University committees and for relevant offices, addressing policy and procedure, as well as programming and educational needs; as needed, work with external organizations on community issues related to race, identity, and social justice; develop and facilitate workshops for members of the community
The Director will support student development through programming, education, and leadership training: facilitate and/or plan programs, workshops, and events for all members of the Tufts community; provide resources for individual students and student groups and Faculty and Staff in navigating issues related to race and identity; oversee all functions, trainings etc. regarding first generation, low income, and students with undocumented status.
The Director will pursue ongoing professional development: attend relevant trainings and conferences; engage in current theoretical and empirical research related to race, identity, social justice, and/or higher education. The Director will work closely with students and student organizations to build leadership skills, plan events, develop relevant programming and initiatives, and address and respond to student concerns and crises. In addition, the Director will complete all other duties as assigned (including, but not limited to): serve as a representative on committees and in various programs.
What We're Looking For
Knowledge and skills as typically acquired by a Master’s degree; superb judgment, demonstrated excellence in organizational, managerial, and oral and written communication skills
5-7 years progressively responsible experience supporting student growth and development within an educational setting, preferably within a selective university or liberal arts college environment
Deep expertise on how social identities will impact the experience of college students; strong background in understanding issues impacting the experience of students historically underrepresented at Tufts, including students of color, first-generation and undocumented students; and an awareness of various models for identity-based resource centers
Demonstrated sensitivity, imagination, and effectiveness in developing educational and community programs; facility in designing programs and resources that consider cultural constructions of race as it intersects with gender, class, ethnicity, sexual identity, religion, and ability
Previous supervisory or management experience
Evidence of a firm commitment to social justice and transparency within a community of diverse racial, ethnic, socio-economic, gender, gender expression, and other identities
Demonstrated sensitivity, imagination, and effectiveness in developing educational and community programs; demonstrated commitment to student advocacy and proven experience working with students, staff, faculty, alums, and community groups
Experience with educational program management
Experience working in other areas of university student services such as student affairs, multicultural affairs, bridge programs, and retention programs
Experience working in a busy, high traffic office environment
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.
Tufts is a leader in American higher education, distinctive for its success as a moderately sized university that excels at research and providing students with a personal experience. Our unique combination of research and liberal arts attracts students, faculty and staff who thrive in our environment of curiosity, creativity and engagement.