The Bursar Specialist will report to theBursarat The City College of New York. In addition to the CUNY Title Overview, the Bursar Specialist???s duties include but are not limited to the following:
Manages all of CCNY???s student refunds. Works with the central office on weekly refund processing and reports. Monitors returned refund checks. Reaches out to students to ensure correct address on file to ensure checks are resent correctly
Ensure Bursar operations adhere to CUNY Cash Accountability Policy and any related campus controls and procedures
Process cash/check/money order transactions for faculty, staff and students
Advise students and respond to student, faculty and staff inquiries where possible
Complete monthly, quarterly and yearly detail-oriented reports
Prepares and collects documentation requested by internal auditors. Works with other student service departments to collect their audit documents for submission.
Review student account information and conduct appropriate research to rectify any issues. Initiate and follow up with CUNY Central on troubleshooting account issues that cannot be handled at the local campus level
Write and maintain operational manuals
Assist with recruiting, training and supervising cashiering staff and ensure their competency with CUNYfirst
Administer processing of transactions such as cash/check/money-order transactions and mailed-in payments utilizing the CUNYfirst system
Bachelor's degree and four years' related experience are required.
Ability to prioritize, plan, organize, and oversee multiple tasks effectively
High level interpersonal skills and the ability to resolve difficult situations
Demonstrated supervision, and leadership skills
Be flexible with work schedule hours
Very detail oriented
Candidates will be required to provide proof of being fully vaccinated against COVID-19 upon commencing employment. Exemption (medical or religious) requests to this requirement will be considered in accordance with applicable law. Being fully vaccinated is defined for this purpose as being at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.
Until further notice, this is a hybrid position, eligible to work remotely and work in the office.
CUNY TITLE OVERVIEW
Administers a College student accounts function under management direction.
Administers processing, collection, reconciliation and maintenance of student receivables including cashier activities; supervises and approves refund process
Reviews student accounts; manages delinquent accounts in collaboration with collection agency
Advises students on tuition payment options and resolution process
Recommends and implements improvements to office operations; assists with strategic planning
Serves as resource reference to interpret and comply with University and College policies
Prepares analytical and statistical reports for management
May supervise office operations and/or department budget
Performs related duties as assigned.
Job Title Name: Enrollment Bursar Specialist
Higher Education Assistant
COMPENSATION AND BENEFITS
Salary commensurate with education and experience.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
HOW TO APPLY
If you are viewing this job posting in CUNYfirst, please click on "Apply Now" on the bottom of this page and follow the instructions.
If you are viewing this job posting externally, please apply as follows:
Go to www.cuny.edu and click on "Employment"
Click "Search job listings"
Click on "More search options"
Search by Job Opening ID number 24779
Click on the "Apply Now" button and follow the instructions.
PLEASE NOTE THAT YOU MUST UPLOAD A COVER LETTER AND RESUME AS ONE DOCUMENT IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.
October 1, 2022
JOB SEARCH CATEGORY
CUNY Job Posting: Managerial/Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.
With over 3,000 employees, our institution brings together some of the best talent in the City of New York and in the world as the flagship campus of the City University of New York. Our campus is accessible by most major train lines including Metro North, and is conveniently located in the heart of one of the greatest communities in New York City. Our dedicated faculty and staff are the heart and strength of our institution, and we strive to do our best to make their experience enjoyable and enriching.