518961 - ADA Exam Coordinator (Student Services Professional II - Range A)
California State University, Fullerton
Location: Fullerton, California
Internal Number: 3454754
518961 - ADA Exam Coordinator (Student Services Professional II - Range A)
Classificaiton: Student Services Professional II - Range A Department: Disability Support Services Sub-Division: Student Retention Salary Range: $4,304 - $6,120 per month (Anticipated hiring range is $4,304 - $4,700 per month) Appointment Type: Ongoing Time Base: Full-Time Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM
About CSUF: Standing on 241 acres at the heart of Southern California, the university was founded in 1957 and has grown into a population of over 39,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to Californias revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty and administrators through orientations, training programs and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, Fullerton Arboretum, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
Job Summary: It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from a variety of career disciplines that share in the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position: The Office of Disability Support Services strives to increase access and retention for students with permanent and temporary disabilities by ensuring equitable treatment in all aspects of campus life. The program acts as a catalyst and agent for compliance with Federal and State laws and regulations mandating equal opportunity and access for person with disabilities. Our office provides co-curricular and academically related services which empower students with disabilities to achieve academic and personal self-determination. We are seeking an exceptional individual to join our team as the ADA Exam Coordinator (Student Services Professional II - Range A). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the direction of the Director of the Disability Support Center, the ADA Exam Coordinator will coordinate the provision of services for students enrolled at CSUF who have a qualified disability who require access to programs and services. Serves as the primary contact for prospective and newly admitted students in providing complex accommodations and support for students who have exam accommodations. Provides leadership and solutions to problems that arise, remains updated on new laws related to ADA exams and changes procedures accordingly. The ADA Exam Coordinator is regarded as the expert in ADA exam proctoring on campus.
Coordinates exam proctoring as a campus-wide effort by collaborating with academic departments, department chairs and facilities to ensure space for accommodated exams. Oversees scheduling of thousands of exams each academic year and communicates with faculty to find solutions to problems that may arise at their discretion. Consults with faculty regarding exam details in classroom and ensure exams are fully accessible.
Oversees maintenance, set up and revisions to exam software required by individual academic departments. Works with system software used by Disability Support Services for exam submissions from faculty. Serves as a resource to faculty, students and staff by providing ADA exam information, training, and troubleshooting software issues related to exam submission and exam appointments. Works in Canvas to ensure that online exams have the correct accommodated time, and advise faculty on changing exam times within their Canvas courses for individual students.
Provides advisement to students through one on one advising to discuss exam options and problem solve exam issues between faculty and students. Conduct orientation workshops informing students of ADA testing accommodation process, procedures and protocols.
Oversees exam integrity and the video monitoring system within Disability Support Services. Oversees training and daily tasks of all student assistants assisting with exam proctoring, exam scheduling, exam delivery, and supporting students during exams within Disability Support Services.
Facilitates projects that support Disability Support Services outreach and ensures the delivery of high quality services for students, faculty and staff, and provides coordination for various Disability Support Services held events toward disability awareness. Other duties as assigned.
Essential Qualifications: Bachelors degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A masters degree in a job-related field may be substituted for one year of the professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.
General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications: Working knowledge of CSU guidelines and practices. Previous work in a professional capacity within student services. Familiarity with DSS software and procedures. Ability to interact with a diverse student population, faculty, staff, and the public. Knowledge of Sections 503, 504 and 508 of Rehabilitation Act and the Americans with Disabilities Act.
Knowledge of specialized software, equipment, tools used in exam proctoring. Ability to use personal computers (PC and MAC), adaptive technologies, word processing, editing, spreadsheet and database application. Skills to communicate clearly, accurately, and appropriately with a broad variety of people in person, by written correspondence, and email. Ability to interact and communicate effectively and diplomatically with students, staff and faculty. Ability to maintain highly organized records and prioritize workflow. Ability to advise students individually and in groups on complex student-related matters.
Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.
Additional Information: California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators and faculty thrive. Individuals interested in advancing the Universitys strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting act and is required to comply with the requirement set forth in CSU Executive Order 1083, revised July 21, 2017.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as Graduate Assistant, Teaching Associate, Instructional Student Assistant or a Student Assistant position.
Regular attendance is considered an essential job function.
Employee/applicant who submits an application for a position may be required to successfully complete job related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr.fullerton.edu
California State University, Fullerton is a major regional university in a vital, flourishing area that includes Orange County, metropolitan Los Angeles and the expanding Inland Empire. The beautiful, 236-acre campus is set in Fullerton in north Orange County, about 25 miles from downtown Los Angeles and about 21 miles from nearby beaches. Cal State Fullerton has more than 37,000 students and approximately 1,800 full and part-time faculty members. The University offers 107 degree programs in eight colleges. Accredited by the Western Association of Schools and Colleges, CSUF is fourth in the nation for the number of bachelor's degrees awarded to minority students and first in California for the number of bachelor's degrees awarded to Hispanics.The University is one of the 23 campuses in the California State University System. Since the campus opened, CSUF has awarded degrees to more than 215,000 graduates. Many are leaders in business, government, education, and the arts.