Conduct one-on-one coaching sessions with an assigned caseload of students to develop learning, financial, and life strategies that promote student success, specifically focusing on developing skills in time/stress management, setting and working towards goals, developing and implementing study plans, preparing for tests, utilizing individual learning needs, financial literacy, and other student success skills and strategies;
Assisting students with identifying and affirming strengths, setting goals and identifying, planning for, and overcoming potential obstacles, and defining steps in accessing the appropriate services to support them when challenges arise;
Collaborate with internal workforce and career development partners to ensure that students receive career guidance and support;
Personally connect students to various on-campus and/or off-campus resources (e.g., Industry, Community, Governmental, Faith Based, etc.) to further their success and well-being;
Foster the development of critical and creative thinking skills, problem-solving, learning strategies, and inter-and intra-personal skills to result in improved success in and outside of the classroom, more connections to the campus community, and emphasis on future goals.
In collaboration with faculty and through referrals, assist students with course selection, registration, and appropriate education solutions to promote student success;
Determine the best personalized, proactive advising approach to serve students and determine student satisfaction through assessment and evaluation;
Strategic partnering with the Admissions, Registration, and Records Office and serve as the primary point of contact for HSPS program enrollment, admissions, residency verification, transcript evaluation, and all other related onboarding and registration functions;
Assess, review and evaluate student transcripts and prior learning credits are accurately, and completely recorded in the student's information system (Colleague) to support degree audit and advising;
Understand the One-College Model and be proficient with all continuing education and curriculum opportunities offered at the College;
Determine the best personalized, proactive approach to serve students and provide follow through and track the advancement of provided services through intentional assessment and evaluation;
Review course withdrawals and capture data to identify and address the reasons why students withdraw as well as create intentional intervention strategies to decrease/deter the withdrawal outcome;
Manage, monitor, and use available early alert systems to create intervention strategies and resolve student issues; and
Serve on committees and work collaboratively with key areas to support persistence and graduation initiatives.
Student Services Responsibilities
Collaborate with Student Services to plan, organize, and deliver student co-curricular programming and activities that address the specific needs of students within the Human Services and Public Safety pathway.
Coordinate events with Student Services to ensure needs and resources for students are readily available.
Ensure students' health and wellness needs are met by developing and implementing student care plans in conjunction with campus colleagues and offices.
Implement and manage events including logistics, communications, and coordination with the college, and constituent groups.
Evaluate and assess student co-curricular activities and programming and communicate recommendations to further support and enrich student experiences to the Dean and the Vice President, Chief Student Services Officer.
Participate in program, departmental, divisional and institutional meetings and other activities;
Facilitate new student orientation sessions;
Fulfill committee assignments and other special appointments within the educational community;
Take advantage of in-service training and other opportunities for professional development, including attendance at off-campus activities and generally staying current in the field;
Maintain proper communication and supportive relations at all times with all other units of the division and the college, and aid in carrying out their respective functions;
Student Success Coaches motivate and assist students through supportive relationships, helping them align their everyday actions to their short- and long-term academic and career goals. Using a holistic approach, Student Success Coaches partner with students by providing guidance along their pathway to academic, professional, and personal success within the context of the college experience.
An Associate's degree in education, counseling, psychology, social work, or a related field with a significant amount of related experience will be considered.