Job Title: Coordinator, K12 Assessment and Remote Testing
Department: EMSS and M&C
Location: Columbus Campus
Employment Type: Staff
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Schedule: M-F, 8am - 5pm; evenings and weekends as need.
The Coordinator for K12 Assessment and Remote testing will be responsible for the planning, coordination, and success of all K-12 external requests for placement testing and general remote testing as well as support the front-line operations of the placement and assessment center. This support includes but is not limited to administrative, clerical, event management, and project management. The Coordinator partners with department leadership to create an engaging environment designed to enhance the student experience. This role will lead staff training, address on-site issues, and communicate to a diverse audience in a variety of settings.
Oversees and supports day-to-day and project-specific work assignments including but not limited to: monitoring center operations connected to K-12 partnership work, planning and coordinating individualized and group testing sessions at multiple campus locations, at CCP partner schools throughout Central Ohio, and possibly remote testing locations; gathering and processing testing; assisting with staffing needs to address center accessibility and support of student experience; setting up required testing sites; and confirming any other pre- or post-testing needs. Troubleshoots student and faculty concerns impacting the operation and administration of tests for CCP students. Maintains cross-department and external partnerships. Recruits College partners to assist with testing, as necessary, and trains them appropriately. Trains and supports K-12 partners such as counselors, College Advising Managers, etc. Functionally supervises center proctors and specialists to support the center supervisor.
Clerical and Administrative
Develops and implements operational policies that ensure high-quality support for all placement and assessment programs and projects. Monitors all activities in functional area to ensure compliance with college, NCTA best practices and CAS Standards for testing center operations and/or grant requirements and stipulations.
Keeps secure and accurate records. Regular data entry into department systems and compiling reports. Completes and maintains required documentation.
Diversity, Equity, and Inclusion
Takes responsibility for creating a welcoming, inclusive, and productive work environment where all employees feel valued and able to contribute to their full potential, regardless of their differences. Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.
Other Duties and Responsibilities
Manages multiple assignments of varying complexity and meets tight timelines and deadlines with the ability to adapt to changing needs of the College and business partners.
Attends departmental, division, and unit staff meetings on a consistent basis.
Hours may include working outside of a normal workweek schedule as needed to meet program needs and workload demands.
Usual Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision and distance vision. Employee occasionally lifts or exerts force of up to 10 pounds when moving materials.
Typical office environment. Regular exposure to moderate noise typical to business offices.
Knowledge, Skills and Abilities: Knowledge of: standard office practices and procedures; best practices in office organization and project management, including monitoring staffing needs as well as follow-up and follow-through techniques; computers, software, including cloud applications, to include Microsoft Office applications (Work, Excel, Outlook, PowerPoint). Skill in: excellent verbal and written communication; planning, scheduling, and organizing work; application of technology and software programs; office organization; customer service; conflict resolution; general typing and data entry; application of job software including word processing and spreadsheets; creating and proofreading standard business correspondence and other written documents; creating and reviewing functional report formats; documenting office procedures. Ability to: work well with a variety of constituencies, work independently, and take initiative; attention to detail is imperative; be familiar with student development and student transition theories and aware of best practices; be able to establish rapport with diverse student population and empower students to achieve their educational goals; manage and prioritize multiple projects; originate correspondence; maintain confidential and sensitive information; use good judgement; accomplish results through collaboration and influence; effectively listen and participant in collaborative work; develop and maintain effective working relationships with colleagues and stakeholders across the College and CCP school partners; effectively work with persons of varying cultures and diversity; problem solve effectively.
Associate's Degree in Education, Communication, or a closely related field. Three (3) year of experience in program management, college testing, student affairs, or related field with increasing responsibility in clerical and customer service. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.