The Office of Student Conduct and Community Standards (OSCCS) is responsible for administering the student misconduct process at UW-Madison. These processes are found in three chapters of Wisconsin administrative law that apply statewide to all UW campuses and students (Chapters 14, 17, and 18).
OSCCS is looking for an Administrator who will be our first line of contact for the OSCCS office through in-person, e-mail, telephone, text, fax, and our Maxient database. This position will interact with students, faculty, staff, parents/guardians, alumni, attorneys, and the public as a representative of the OSCCS office and the University.
To be successful in this position, the incumbent will need to handle a wide variety of situations with patience and understanding. The person in this position must be able to handle sensitive student information appropriately, maintaining a high level of confidentiality as required by federal and state law. This position is for someone who can maintain an in-depth knowledge of OSCCS services in order to resolve and document requests and triage urgent issues to appropriate OSCCS staff while working in a dynamic and fast-paced workplace.
Provides administrative support for a department, group of professionals, or to the manager of a work group consisting of professional staff and subordinate supervisors in support of unit goals, under general supervision
10% Schedules logistics and secures resources for meetings, conferences, travel, and work unit operations
20% Serves as a first point of contact for individuals and groups, provides basic organizational information via phone, in person and through other communication mediums, and routes more complex inquiries to the appropriate entities
20% Collects, analyzes, and prepares various communication materials from established sources utilizing technology mediums
20% Sends, receives, copies, and distributes communications to the appropriate entities according to established policies and procedures under general supervision
20% Maintains established methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and procedures
10% Handle sensitive information appropriately, maintaining high level of confidentiality of student information, as required by federal and state law.
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
Preferred Associate's Degree from an accredited college or university is the preferred minimum at the time of application.
Minimum Qualifications: - Demonstrated administrative, organizational, and program management skills. - Ability to handle multiple tasks/responsibilities and to independently organize and coordinate diverse activities effectively in a busy office setting with numerous interruptions. - Ability to exhibit tact, courtesy, and discretion in dealing with all customers.
Preferred Qualifications: - Authorized user experience in Student Information System (SIS) and/or Maxient. - Previous professional work experience in Student Life (Student Affairs) and/or work associated with the student conduct process.
This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely at an offsite, non-campus work location upon supervisor and department/Student Affairs division approval.
Appointment Type, Duration:
Minimum $19.50 HOURLY Depending on Qualifications The expected starting salary range for this position is $19.50 up to $22.00 for highly experienced candidates. Actual pay will depend on experience and qualifications.
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.
The Office of Student Conduct and Community Standards (https://conduct.students.wisc.edu ) is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.
How to Apply:
Please click on the "Apply Now" button to start the application process. As part of the application process, you will be required to upload a current resume, a cover letter addressing your experience and qualifications, and a list with the contact information of at least three professional references.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The University of Wisconsin–Madison has been a catalyst for the extraordinary since its founding in 1848. Our students, staff, and faculty partake in world-class education and conduct prolific research that solves real-world problems. Our guiding principle is the Wisconsin Idea, a commitment to outreach that creates a better future for our state, our nation, and the world. We value the contributions of each person and recognize that diversity is a source of strength, creativity, and innovation.