As part of Pine Technical and Community College's commitment to student success and ongoing institutional effectiveness, this position is responsible for developing, implementing, and coordinating retention-based outreach and student success initiatives for a diverse student population, specifically first-generation, low income, and historically underrepresented.
The position will provide academic and financial aid advising to PTCC's Transfer Pathway programs. In addition, the position oversees college-wide policies and processes that ensure the ease of transfer both to and from Pine Technical and Community College. This position will coordinate and facilitate the various functions as PTCC Veterans Affair School Certifying Officer. Other key functions include the management of transfer and credit for prior learning (CPL) evaluation policies, processes, and procedures. This position provides academic and financial aid advising, training, and process guidance to students, program faculty, counselors and others on matters related to transfer and CPL. This position will work closely with the Registrar function as needed, including but not limited to Degree Audit Reporting System (DARS) maintenance, student registration system edits and campus registration events.
1. Provide academic and financial advising to continuing students utilizing knowledge of current curriculum, tutorial services, financial aid, scholarships, and community resources to help students reach their educational goals.
Meet with students individually or in groups regularly to monitor academic progress and facilitate students' development of educational goals, academic success strategies, and course planning with the PTCC Transfer Pathway programs.
Provide financial aid advising assisting with the sound administration of the federal and state aid programs as well as college scholarship programs by accurately certifying and awarding campus-based grants, loans, scholarships, and work-study funds.
Calculate financial aid awards by reviewing and verifying applications and subsequently awarding appropriate aid based on eligibility.
Facilitate and encourage the use of student services areas, e-services and online resources, DARS, and academic/career planning resources/materials with students.
Assess and meet individual student and target group needs by understanding and supporting college-wide services, policies and procedures and community resources, when appropriate, including referrals to campus and community resources.
Address advising concerns with specific populations including but not limited to: first generation, culturally diverse students, students with disabilities, LGBTQ+, single parents, displaced workers, Veterans, ESOL, and non-traditional students
2. Transfer system operation management.
Develop, implement, and provide oversight for the credit transfer process, including transfer evaluation, while adhering to all applicable federal, state, and system regulations, policies and procedures ensuring data accuracy and student record maintenance.
Manage online transfer resources, identify and troubleshoot registration issues, and support academic affairs curriculum efforts from a student record perspective.
Advise potential and current students on transfer and credit for prior learning (CPL) options and the applicability to PTCC majors and other Minnesota State Colleges and University programs.
Investigate, problem solve and resolve transfer and CPL questions and issues for both internal and external customers.
Lead and process consortium agreements with students and external partners.
Act as a resource for directing, training, and supporting student record systems and processes (e.g. DARS, Transferology, ISRS, U.Achieve, or future record programs and technology) and PTCC/MinnState policy interpretation.
Serve as the primary transfer liaison within Minnesota State.
3. Veterans Affair School Certifying Official.
Serve as the liaison between PTCC, the U.S. and Minnesota Department of Veterans Affairs, the Minnesota National Guard, the Minnesota Office of Higher Education, Minnesota State, and community services agencies.
Act as the official School Certifying Official—certifying veterans' educational and housing benefits, monitoring monthly enrollment levels, reporting changes each month, and performing all other reporting duties associated with veterans' benefits.
4. Support Pine Technical and Community College and departmental mission, vision, and strategic goals as assigned by supervisor or college administration.
Coordinate the functions related to the PTCC University Center—coordinating campus visits with other MinnState institutions and other higher education institutions with local PTCC stakeholders.
Serve as a liaison between external higher educational institutions and partners with articulation agreements in partnership with the Academic Affairs team.
5. Perform other duties as assigned to ensure the smooth functioning of the department and maintain the reputation of the organization as a viable business partner.
Associates Degree in a related field with two years of professional level experience in interpreting policies and procedures which support academic, financial or career advising, student or academic affairs, or adult developmental education.
Demonstrated independent decision-making skills along with the ability to communicate and collaborate with others to successfully meet project and/or campus goals.
Demonstrated knowledge of best practices and understanding of educating high-risk students from diverse backgrounds, academic/financial retention activities, and student academic advisement.
Proficiency with a variety of word processing, database and web-based applications sufficient to accurately collect data and create reports working efficiently.
Ability to analyze, interpret and communicate, both in writing and orally.
Knowledge of private data privacy laws
Self-starter with an ability to function with minimal direction.
Bachelor's degree (or Bachelor's degree in progress) in Counseling, Student Development/Affairs, Psychology, Business, Human Resources, Public Administration, Social Work, Education, Sociology, or similar discipline.
Experience with a student record system such as ISRS; as well as other data and communication tools.
Experience as School Certifying Officer (SCO).
Experience with transfer responsibilities within Minnesota State Institutions or higher education systems.
Familiarity with Desire 2 Learn (D2L), and other academic technology.
Experience with grant and project development, execution, management, and assessment.
Exceptional interpersonal communication skills and emotional intelligence, including training/teaching skills and conflict management.
Experience executing a holistic approach of appreciative and/or financial aid advising to diverse populations with an emphasis on student success and retention.
Extensive knowledge of state and federal regulatory laws such as the Family Education Rights and Privacy Act (FERPA) and MN Governmental Data Privacy Act (MGDPA).
Experience within higher education student services, preferably in the Minnesota State College and Universities system.
Valid driver's license to conform to Minnesota State vehicle use criteria and consent to a motor vehicle records check.
Ability to speak another language in addition to English.
Three or more years of experience and extensive knowledge of a student management system such as DARS, ISRS, Transferology, credit for prior learning, and evaluation of military education transfer policies.
In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.
Learn more about Pine Technical and Community College at http://www.pine.edu.
Employment for this position is covered by the collective bargaining agreement for the Minnesota State's Administrative Unit., which can be found at: https://mn.gov/mmb/employee-relations/labor-relations/labor/mnscu.jsp.
Benefit information may be found at https://mn.gov/mmb/segip/benefits/.
Known for innovation and contributions to strengthen communities, we make college possible for those starting out or starting over. Whether a student seeks a career program, new skills or general education transferable to another college or university, Pine Technical & Community College is an excellent choice. Pine Technical College is an excellent place to work. The College is an equal opportunity employer and employs individuals based on job-related qualifications regardless of race, religion, sex, national origin, age or other protected characteristics.