Rutgers University-Newark, an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise, is seeking a Student Counselor for the School of Arts & Sciences Newark (SASN). Reporting to the Assistant Dean for Student Success and Retention Services in the Office of Academic Services (OAS) of the School of Arts and Sciences-Newark (SASN).
The Student Counselor is a team member in a fast-paced, deadline-driven, customer service-focused environment and the duties of the duties include but are not limited to:
Provides academic advising and counseling to undergraduate students, assists them with problem solving, and teaches them to advocate for themselves
Establishes and maintains productive contacts with assigned caseload of Newark College of Arts & Sciences (NCAS) and University College-Newark (UC-N) students
Counsels and facilitates declaration of major, progress toward graduation, and successful career and/or professional development for them
Works with the retention and student support services unit to assist with coordination of the Academic Performance Program, including, but not limited to, academic probation
Coordinates all programs targeting first year students, including, but not limited to, workshops, events, advisement, and registration
Performs outreach, identifying and growing opportunities and marketing, and preparing students for success
Develops relationships with faculty and other departments and contributes to transcript evaluation, advanced placement credit assessment, graduation certification, commencement activities, major/minor fair, website and social media maintenance, and any other special events or duties as needed.
Minimum Education and Experience:
Requires a bachelor's degree in student counseling, college student personnel, psychology, social work, education, higher education administration, or a related field and two years relevant experience in academic counseling/advisement; or the equivalent combination of education and/or experience that demonstrates knowledge and understanding of first year and probation student populations and programs, student development and counseling theories and applications, and workshop design and presentation.
Required Knowledge, Skills, and Abilities:
Requires excellent written and oral communication skills
Strong organizational skills
the ability to handle and prioritize multiple tasks
Interact successfully and confidentially with a wide range of individuals at all levels of the University community
Strong computer literacy, including the use of databases
Requires excellent problem-solving skills, as well as the ability to multitask and function autonomously with limited supervision
Must be able to work in a fast-paced, deadline-driven, customer-service focused environment
Master's degree and experience in a university or other educational setting with experience in program development and conducting workshops for diverse populations are strongly preferred
Knowledge of overseeing student leaders and/or a peer advisor programs is also desired.
Must be proficient in Microsoft Office Suite. Will use the Student Records Database (SRDB), degree audits, Student Success Collaborative (SSC), in-house applications, and any database or program utilized by the University to perform the duties of this position now or in the future. Must be familiar with or learn the office equipment, software, and specialized programs and/or materials needed to support the effective and efficient performance of this position.
Physical Demands and Work Environment:
OAS is a fast-paced, deadline-driven, customer service-focused environment. Responsibilities will include attendance at and participation in evening and weekend activities as needed.
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.