Northwestern University Medill School of Journalism, Media, Integrated Marketing Communications is a leader in education and research. As the media industry experiences unprecedented change, Medill is at the forefront of innovation. Our expert teaching and thought leadership focus on enduring skills and values as well as new techniques and technologies that are changing the way stories are told and consumed in today's digital world. In celebrating our 100th year in 2021, our experience in leading the fields of journalism and IMC is unparalleled.
Medill offers undergraduate and graduate degrees in journalism, and an undergraduate certificate and graduate degree in integrated marketing communications. The Medill community is tight-knit and supportive. It consists of 100 faculty, 50 staff, 1,200 students and 18,000 alumni. The diversity of the Medill community has been a source of innovation, excellence and leadership throughout our history. Today Medill continues its commitment to creating an inclusive environment and to providing equity in opportunities regarding research, teaching, administration and student services. We aim to welcome students, staff and faculty from diverse backgrounds and support them so they may thrive at Medill.
The Assistant Director manages the processing and awarding of grants and scholarships for all of Medill’s graduate students, collaborating with the Associate Director, Assistant Dean, the Business Office, the Development Office and other administration. The Assistant Director is also responsible for the processing and awarding of federal financial aid processing for all graduate students.
In addition to developing programming to support student financial wellness, the Assistant Director assists with the student recruitment and admissions processes for Medill’s graduate student programs, taking part in planning events, crafting messaging, conducting admissions interviews and reading applications.
Weekend and evening work, and occasional travel required.
Please note: This position will be on-site on the Evanston campus for a minimum of two days per week, while the remaining time is allowed to worked remotely. This remote working arrangement will be evaluated on a regular basis and may be changed based on business and operational needs.
Please note: The target budgeted salary for this position is $56,000 - $62,000 annually. Offers will be based on candidate experience and education, as well as equity within Northwestern University.
Coordinates and tracks grant and scholarship awards for admitted and continuing students in Medill graduate programs to accomplish institutional enrollment goals.
Coordinates the processing and management of federal financial aid for all Medill graduate students including managing financial aid communication for all programs. Manages the storage of confidential financial aid records and assessment for financial aid process.
Ensures compliance with all applicable institutional, state and federal financial aid regulations.
Responds to prospect and applicant inquiries by phone, email or in-person regarding application requirements, admission standards and graduate curricula.
Primary point of contact for applicants in responding to basic financial aid questions.
Provides support for applicant data reporting and analysis.
Provides financial aid counseling for prospective and current students.
Makes recommendations when needed regarding merit scholarship opportunities.
Develops programming and communication plans to support financial wellness for current Medill graduate students. Manages assessment of programming and communication.
Provides training for other department staff to answer general financial aid questions from students.
Co-creates the annual Cost of Attendance budgets for admitted students to all programs, collaborating with offices across Northwestern to determine budget costs, and provides financial aid needs analyses to administrators.
In collaboration with the Associate Director, works with NU’s SES-IT office to make annual updates to the financial aid process, including Aid Year Activation, Financial Aid Term, budgets and review of the online application.
Resolves federal loan and private loan issues for students.
Certifies private loans and manages enrollment data for students enrolled in the part-time programs.
Counsels and supports prospective MSJ and IMC graduate students throughout the admissions process.
Assists with developing recruitment, messaging and admissions strategies.
Schedules and conducts admissions interviews, completing department interview reports to evaluate students based on admissions criteria.
Reads application files, providing an admissions decision recommendation based on assessment.
Represents Medill at professional conferences, graduate school fairs and other recruitment efforts, including presenting during information sessions, Orientation and admitted student events.
Builds relationships with deans, faculty and staff at external colleges/university for graduate recruitment.
Writes, edits, designs and schedules program- and event-specific messaging. Uses the CRM system to create and send messages, track messages and manage admissions events. Manages one-on-one communication with prospective students while always maintaining the highest level of customer service.
Assists with scheduling student events and processing admissions applications.
Collaborates with colleagues across the school to help advance Medill’s strategic goals and improve the educational experience of our students.
Must stay abreast of federal and internal financial aid application deadlines and guidelines and be able to articulate this information to prospective students.
Performs other duties as assigned.
Minimum Competencies: (Skills, knowledge, and abilities.)
1-3 years’ experience working in financial aid and admissions at a college/university.
Excellent customer service skills, with a student-centered approach to admissions and financial aid work.
Strong analytical and organizational skills. Keen attention to detail and accuracy.
Excellent counseling and interpersonal skills.
Experience working with graduate/professional students, strong written and oral communication skills, comfort working with data as well as admissions and financial aid systems.
Must be able to work with a group and/or complete solo projects.
Upholds diversity, equity, and inclusion initiatives within the school and larger Northwestern University community and relate effectively to prospective and admitted students as it relates to sensitive issues surrounding diversity and inclusion throughout the recruitment process
Ability to travel domestically and abroad and on weekends when directed
Ability to relate effectively with students, faculty, administrators, staff, and the public
Ability to carry and move boxes of material weighing up to 50 pounds
Passion for team-based work with dedication to fostering positive, collegial relationships
Comfortable speaking and presenting to large groups and virtually
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Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
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Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.