The University of Washington Tacoma is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.
The UW Tacoma Office of Admissions is seeking an individual to join our team as an Admissions Counselor. The admissions counselor will support university enrollment efforts by representing the University of Washington Tacoma to prospective students, families, and educational partners. The primary responsibility of this role is to recruit students and advise folks through the admissions and enrollment process. In addition to recruitment and admissions advising, this role will assist admissions marketing and communications as a content creator.
The ideal candidate is:
committed to diversity and access in higher education
a strong communicator across a wide array of audiences
excited to join a dedicated and goal-driven team
a curious problem-solver who exhibits a high degree of professional integrity
adaptable and brings a positive attitude to their work
Admissions Counseling and Outreach
Plan, develop, and implement recruitment strategies for assigned territory which will include: on-site and virtual school visits and college fairs, participating in admission workshops and events, and conducting individual admission advising appointments
Generate applications and enrollment through the cultivation of relationships within an assigned territory to meet established goals
Counsel prospective undergraduate students about the educational opportunities available at the University of Washington Tacoma and the admissions process; deploy a personalized approach to ensure high conversion/yield rates
Participate in on-campus recruitment events such as preview days, open house events, and daily tours
Engage in ongoing strategic communications to include phone calls, text messaging, email, and other media to ensure high conversion/yield rates
Maintain ongoing, thorough knowledge of academic, co-curricular, and financial aid programs to provide comprehensive and factual information that will allow prospective students to make informed decision about their education
Work closely with campus stakeholders to execute strategies to meet enrollment goals and make referrals to appropriate student support services and resources
Marketing and Communications
Create compelling, persuasive, and informative marketing copy for a wide array of admission audiences and media channels
Edit and post/distribute email, print, text, social and video content related to admission
Contribute to the development of social media editorial and email content calendars
Build communications within Slate CRM and monitor output and performance
Assist with the daily operations of the Office of Admissions including answering phones and responding to email and chat inquiries
Assists with the review of undergraduate admissions applications
At least two years admissions counseling and/or outreach experience
Must be people-oriented and enjoy working with high school and college students as well as parents and school counselors
Strong oral and written communication skills
Confidence in speaking publicly to diverse audiences of varying size
Strong organizational skills with the ability to prioritize tasks, use multiple systems, and effectively transition between tasks
Functional knowledge and comfort with the use of the Google suite, Microsoft Office, and database software tools Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience working with diverse young adult and youth populations
Speak, write, and read in a language other than English with the interest in utilizing language skills to assist prospective students and families.
Experience using a CRM, specifically Technolutions Slate
Experience developing content for email, print, social, or web
Standard hours are Monday through Friday from 8:00 am to 5:00 pm. Some evening and weekend work will be required. While operations are primarily in-person, a hybrid schedule for up to two days of remote work per week is available.
Must possess and maintain a valid driver’s license
Must be able and willing to operate a University vehicle
Ability to travel and transport admissions materials, displays, and other equipment
Ability to maintain a flexible working schedule including some nights and weekends
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.