Under the supervision of the Director of Student Development and Career Services or designee, the Technical Assistant is responsible for assisting the day to day operations of the office for the Center for Adult Transition staff.
Duties & Responsibilities:
1. Screen and log in students coming into the office for service from the Center for Adult Transition, and direct them to the appropriate person. Tabulate the log for the day, week, month and year.
2. Supervise the Federal Work Study students and maintain a daily attendance and hours log for the Federal Work Study students. Tabulate the data for the week and month, and for pay periods.
3. Maintain a daily attendance log of part-time departmental staff. Tabulate the data for the week and month, and for pay periods.
4. Promptly answer the telephone and respond to voicemail messages, and accurately document and relay messages to the appropriate person.
5. Compile and maintain information disseminated to students by the office and by the college to assist departmental staff and faculty with the overall operation of the office and with the flow of information.
6. Assist with developing promotional materials including designing, typing, copying, printing, folding and displaying as well as placing orders with the Graphics Department or with the Print Shop.
7. Assist staff with scheduling appointments.
8. Assist staff with scheduling events and setups through Auxiliary Services.
9. Assist students with navigating through the registration system during peak registration periods.
10. Maintain in the supply cabinet and supply room the materials, supplies and supplemental resources needed for the office. In the common areas, keep the copiers and printers supplied with paper, and keep the shredder cleared.
11. Type the minutes for the unit meetings.
12. Perform data entry and report retrieval using Banner and other systems and databases.
13. Establish and maintain an accurate filing system and typed a guide to office files and their location.
14. Maintain strict confidentiality and security of student, staff and client records.
15. Prepare routine, special and ancillary reports as required.
16. Perform other related duties as required.
1. High School diploma or equivalent.
2. Strong working knowledge of the Microsoft computer software applications.
3. Excellent interpersonal skills.
4. Ability to communicate effectively, orally and in writing.
5. Ability to work in a multi-cultural environment.
1. Experience in secretarial, clerical or office management.
3. Demonstrated knowledge of computerized record maintenance and management, preferably the Banner System.
Essex County College is an open-door public access community college that is committed to providing quality educational programs and life-long learning opportunities at a very affordable cost. The College is open to students with a wide variety of backgrounds and abilities. We take pride in the richness of our diversity and our nurturing atmosphere, which encourages students who might not otherwise aspire to higher education to enroll and excel.