ASSISTANT DIRECTOR FOR UNDERGRADUATE ACADEMIC & STUDENT SERVICES
University of Washington
Location: Seattle, Washington
Type: Full Time
Internal Number: 211278
The University of Washington (UW) is proud to be one of the nation’s premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.
The faculty of the College of Education (CoE) at the University of Washington share a belief in the future of public education and its potential for making excellent education an everyday reality for all students in an increasingly diverse society. To this end, we are committed to preparing students to serve as educators and leaders who collaborate with schools and communities to promote educational equity.
The College of Education has a vibrant set of undergraduate and graduate programs which currently includes three majors and one minor. The Early Childhood and Family Studies (ECFS) Major, the Early Care & Education online degree completion program, the Education, Communities and Organizations (ECO) Major, and the Education, Learning, And Society (ELS) Minor all consist of curricula that combine the study of academic theory with practical experience. The curriculum for each of these programs includes community-based learning courses, where students can apply what they've learned while working alongside professionals in a field similar to the course of study.
The mission of the Office of Student Services (OSS) is to support prospective and current students as they accomplish their academic and professional goals. We are committed to fostering an inclusive educational community, to promoting learning in all contexts, to challenging barriers, and to building on the strengths of our students, communities, and programs. In addition, we are committed to creating a family-friendly workplace where employees are encouraged to bring their whole selves -- as persons with multiple identities that are honored and respected. OSS is continually looking at the ways we serve students and we look forward to bringing on an Assistant Director who is excited about implementing changes.
Reporting to the Assistant Dean for Academic and Student Affairs, the Assistant Director works as a member of the Office of Student Services team to provide an extensive and broad-reaching system of support to prospective undergraduate students, applicants, current students, and faculty. The Assistant Director will assume a leadership role in the office through a set of responsibilities that includes supervising the College’s undergraduate academic advisers; leading efforts to enhance the undergraduate student advising experience; and serving as a liaison with other services and departments in the College and on campus. In addition, the position will support the College’s mission to recruit, support, and retain students from historically minoritized communities. The Assistant Director will also work directly with students in various capacities, including advising. This position reports to the Assistant Dean for Academic & Student Affairs and works closely with the Assistant Dean for Undergraduate Programs.
•Supervise and lead undergraduate advisers in the College of Education. This currently includes a Senior Admission and Outreach Adviser and two Senior Academic Advisers, with the potential to to add new staff in future years. •Partner with the Assistant Dean of Undergraduate Programs to support undergraduate program maintenance and growth, including program development, enrollment, course scheduling and sequencing, and program changes or enhancements. •Provide vision and leadership for undergraduate advising in the College of Education, including efforts to implement anti-racist advising practices, trauma-informed advising practices, and supporting students' multiple ways of knowing and being. •Coordinate admission processes for the campus majors, including online application setup, admission requirement verification, committee reviews, and coordination with UW Admissions. •Track enrollment in an anticipated new major, specifically the different options, to determine student interest and the impact on course scheduling and enrollment limits. •Assist in standardizing approaches to communications throughout the recruitment & admissions process •Support academic advisers in their efforts to respond to student academic progress concerns. •Use student data/metrics to provide meaningful assessments about current and future needs. •Consult with faculty and staff colleagues around student academic progress and well-being concerns. •Collaborate in the management of course listings in UW Time Schedule. •Advocate for the needs and concerns of students by addressing institutional and systemic barriers •Participate on the Office of Student Services Assistant Dean / Assistant Director (“AD”) leadership team, which includes making team decisions that inform Student Services practices and collaborating on new OSS initiatives. •Serve as a liaison with other services and departments in the College and on campus as needed. •Provide holistic advising for prospective and declared CoE undergraduate students. •Work with students in other capacities as needed. •Other duties as assigned.
•A bachelor’s degree, to include five years of experience working with students in an advising, recruiting, or counseling capacity.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
•Experience working with senior-level leadership in supporting academic program management. •Knowledge of effective outreach, support, and retention practices, as well as the ability to develop and implement new initiatives in this area. • Excellent relationship building and interpersonal communication skills, including experience working with individuals from diverse backgrounds. • Proficiency with Microsoft Office (Word, Excel, Powerpoint), Google Suite, relational databases, multi-user calendaring systems, online communications (email and text messaging).
•Master’s degree. •Prior supervisory experience. •Demonstrated professional commitment to racial equity and social justice. • Knowledge of the field of education as a discipline of study. •Familiarity with policies, procedures, and information systems of the University of Washington and/or the UW College of Education.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.