UC Vaccination Policy: With limited exceptions, COVID-19 vaccinationsarerequired for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.
Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.
INITIAL REVIEW DATE (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The IRD for this job is: 08-29-2022
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
The Division of Graduate Studies is a strategic unit at UCSC; working closely with academic divisions and departments, the Division of Graduate Studies leads the campus effort in graduate student outreach, admissions, and matriculation. UC Santa Cruz graduate enrollment is approximately 1975, with over 60 degree tracks in over 40 graduate programs. UC Santa Cruz is deeply committed to recruiting and supporting a diverse graduate student community. The Graduate Division seeks to be a catalyst for the development of scholarship, leadership, and professional skills of graduate students from every background.
Supervises Student Academic Advisors who provide professional level academic advice to students. Provides technical assistance to subordinates on complex issues such as exceptions to policy, recommendations to change department policy, and precedent-setting actions. Participates with department management in the development and monitoring of policies and procedures for Student Academic Advising. May represent the student academic advising function on committees and other organization entities.
Under the direction of the Assistant Dean, the Director of Student Services manages all Student Services functions in the Graduate Division (including supervision of 3 support staff), handles all institutional research for continuing students, and performs special projects for the Graduate Dean. Advises and assists faculty, administrative personnel, staff and graduate students in all graduate degree programs to resolve problems and understand the myriad of policies and procedures pertaining to higher degree requirements on this campus. Provides training and onboarding support for departmental advising staff. Investigates and reviews concerns presented from the Dean of the Graduate Division and/or the Graduate Council; provides analysis and solutions to the Graduate Division leadership and advises on the impact of various solutions. Prepares essential and timely reports and studies for the Graduate Dean; responds to inquiries from the Office of the President, the Council of Graduate Deans, the Executive Vice Chancellor, the College Deans, and others.
Salary Information: Salary Range: $80,000 - $90,000 / Annually. Salary commensurate with skills, qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: Full benefits
Percentage of Time: 100%, 40 Hours per Week
Days of the Week: Mon-Fri
Shift Includes: Day
Employee Classification: This is a Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004579 (STDT SVC SUPV 2)
Travel: Never or Rarely
40% - Graduate Student Services / Student Success
Supervise and manage all aspects of Graduate Student Services. Oversee resolution of all problems of graduate students associated with petitions of various kinds, complaints, leaves of absence, financial support, and employment as TA, GSR, or in other student titles. Oversee all degree progress activities for graduate students including advancement to candidacy, awarding of degrees, and commencement. Serve as back-up to Student Services staff, as needed. Advise Graduate Dean on all grievances, student dismissals, and plagiarism cases for the graduate population. Interact and coordinate with many offices (e.g. Registrar, Student Conduct, Financial Aid, Student Business Services) across campus to resolve student and other issues. Monitor enrollment of graduate students. Coordinate graduate student enrollment, readmission. Review student insufficient progress, determine dismissal and academic probation.
Develop long-range strategic planning, program development, and metrics to assess student success. Make recommendations to support student success, and collaborate with other campus units on Student Success initiatives. Initiate, develop, maintain, and provide oversight for programs and services that support graduate students in their academic pursuits, campus life, and civic and social responsibilities. In collaboration with Graduate Division staff, coordinate and publicize resources related to student success, basic needs, mental health, and well-being.
20% - Policy Analysis and Reporting
Coordinate the development and monitoring of policies and procedures for Student Services operations, and recommend changes in policies and procedures. Maintain uniform and consistent application and interpretation of graduate student regulations, policies, procedures. Provide guidance and assistance to the most complex and/or precedent-setting issues. Maintain and coordinate updates to Graduate Handbook. Provide statistical data and analysis regarding graduate degrees awarded, numbers of students registered, time to degree, attrition rate, etc, as needed. Analyze requests and generate operational reports as requested by campus and other UC offices.
20% - Lead Academic Advisor
Provide training and onboarding support to Student Academic Advisors who are providing the full range of academic advising to department students and service to department chairs / deans and faculty. Design and conduct workshops to train campus staff and faculty on use of systems relevant to graduate studies and graduate student policies and procedures. Manage and maintain internal 'Current Student Services' website, which hosts resources for department staff.
10% - Graduate Student Finances
Oversee and resolve issues pertaining to graduate student financial support. Track and monitor expenditures related to block allocation, external fellowships, and endowment accounts. Provide reporting and analysis on graduate student funding.
5% - Supervision
Supervise Student Services support staff (2.75 FTE). Monitor and evaluate employee performance. Recommend employee selection and corrective action, if necessary.
5% - Special Projects
Respond to ad hoc requests. Represent the Graduate Division on an assortment of campus committees. Assist with special assignments provided by the VPDGS in consultation with the Assistant Dean of Graduate Studies.
Bachelor's degree in related area and / or equivalent experience / training.
Excellent research and analytical skills sufficient to analyze information and highly complex and multi-faceted problems and situations, and suggest and implement action plans.
Demonstrated experience in setting clear goals and objectives.
Administrative experience, including budgeting and financial management.
Knowledge of advising and counseling techniques.
Knowledge of and experience in conflict management and intervention strategies; demonstrated effectiveness in mediation and conflict resolution.
Experience in group dynamics, facilitation, and training.
Excellent interpersonal and oral communication skills.
Writing skills sufficient to prepare correspondence, reports, and proposals with speed and efficiency.
Ability to work in a team situation effectively, cooperatively, and with flexibility.
Demonstrated ability to interact effectively, productively and sensitively with students, faculty, staff and parents/family/guardians per the standards and practices of the Family Educational Rights Privacy Act (FERPA) and other relevant policies and best practices.
Knowledge and experience in working with historically underrepresented ethnic minority communities, first generation college students.
Knowledge and experience in researching, compiling and analyzing data, and generating reports.
Demonstrated supervisory skills.
Knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Knowledge of UC system-wide, Academic Senate and Graduate Council regulations regarding graduate academic affairs.
Experience working in AIS, Slate, Infoview, or other student information system within a higher education setting.
SPECIAL CONDITIONS OF EMPLOYMENT
Selected candidate will be required to pass a pre-employment criminal history background check.
The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
HOW TO APPLY
Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our HowtoApply tutorial for detailed instructions on our applicant process.
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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