As a member of Retriever Integrated Health Services within the Division of Student Affairs, the Office Clerk II will contribute to the mission by being the first contact for students, faculty and staff entering or calling Retriever Integrated Health. The incumbent will be responsible for office procedures and operations and function independently within established procedures with the ability to multitask.
Specific responsibilities include:
Processing a variety of routine transactions, including scheduling for practitioners and medical chart retrieval
Coordinating the work of the front desk unit with the other medical offices and representing the unit to higher level administrative personnel
Handling confidential medical information while leading other staff on confidentiality issues
Making procedural operating decisions based on independent judgment and knowledge of applicable departmental policies and procedures
Opening and date stamping all mail (other than that marked confidential) for RIH and each individual RIH employee
Maintaining office equipment located in the front desk area in addition to the copier and fax
Coordinating the scheduling of large groups of patients for appointments (e.g. ELI students for PPDs, athletic students for flu vaccines, etc.)
Processing medical/counseling records requests
Dispensing pharmacy deliveries
Serving on various in-house committees
Participate in outreach events when needed
Required Minimum Qualifications:
High School Diploma or GED
Two years in clerical work
Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Microsoft Office experience
Medical Terminology experience
Electronic Health Records System experience
Special Instructions to Applicants:
Upload a cover letter, resume and contact information for three professional references.
This position will remain open until filled.
Pay Range 5 (starting at $33,288) based on the University System of Maryland Pay Program
This is a Contingent II/Contractual position. Initial contract is for one year with the possibility of renewal.
UMBC offers a benefits package for regular and grant-funded regular employees including generous leave, excellent health, life, and disability insurance, retirement plans, tuition remission, on-site preschool, and numerous professional development and wellness opportunities. Contingent II positions may include some benefits.
Please note the Type and FLSA Status above to determine the benefits offered for this position.
Equal Opportunity Statement:
UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
UMBC is a dynamic public research university integrating teaching, research and service to benefit the citizens of Maryland. As an Honors University, the campus offers academically talented students a strong undergraduate liberal arts foundation that prepares them for graduate and professional study, entry into the workforce, and community service and leadership. UMBC emphasizes science, engineering, information technology, human services and public policy at the graduate level. UMBC contributes to the economic development of the State and the region through entrepreneurial initiatives, workforce training, K-16 partnerships, and technology commercialization in collaboration with public agencies and the corporate community. UMBC is dedicated to cultural and ethnic diversity, social responsibility and lifelong learning.