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The Graduate School is an intellectual leader on pressing issues in graduate education and advances a culture of excellence, inclusion and equity. The Graduate School provides instrumental services to UW graduate programs, faculty and students while championing the enterprise of graduate education itself.
The Museology Graduate Program at the Graduate School has an outstanding opportunity for a Program Manager to join their team.
The Museology Graduate Program, Program Manager provides leadership and support for the administration and operations of the Museology Graduate Program (Museology). The Museology program is an interdisciplinary program in the Graduate School, and has robust relationships with multiple academic units on campus to support its administration. This position will coordinate with staff in those various units, as well as support Museology Graduate students in collaboration with the Program Director, Program Advisor, and Program Coordinator.
The Program Manager oversees Museology’s operations, including general student activities and academic support services. Specifically, the position has responsibility for student recruitment, admissions, program marketing and operations management.
The Museology Graduate Program, Program Manager provides leadership to a complex academic operation which serves a diverse student population. They regularly exercise innovation, flexibility, discretion and independent decision-making in order to lead effectively. The position requires the ability to work in an intense, dynamic, and sometimes stressful environment. The position involves quickly determining priorities while “multi-tasking” – juggling a number of activities at the same time in managing a complex network of external and internal partners.
This position represents the Museology Graduate Program to the UW community as well as the external community. It requires frequent and substantive interactions both within and outside of the University requiring effective professional communication and coordination at many levels. In particular, this position must be able to develop a thorough knowledge of University, PCE, and Graduate School policies as well as specific Museology program administration, curriculum and operational activities. This role is responsible for coordinating with administrative staff of the academic units that host faculty appointments (iSchool, SES, History, Anthropology and School of Art).
The Museology Graduate Program, Program Manager plays a central and crucial role in the success of the program. The PM executes the strategic vision of the Museology Graduate Program and ensures the effective management of our operations in compliance with all UW, State, and Federal regulations and policies. The PM ensures the effective management of the program’s internal and external relations related to student information management and integration of internal and external systems in compliance with UW data policies. Furthermore, the PM ensures the effective recruitment, onboarding, and degree completion of a diverse student population. The enrollment and success of a diverse group of students into the Museology Graduate Program enhances the Graduate School’s and the UW’s reputation and sustainability of the program.
DUTIES AND RESPONSIBILITIES The Museology Graduate Program, Program Manager, under the direction and in support of the Program Director, will be responsible for:
Program operations management (30%)
Manage course schedules developed by the Program Director, including scheduling classes, reserving classroom space, and regularly communicating with faculty and students.
Manage the program budget developed by the Program Director, including making quarterly reports to the Director, updating the budget in response to quarterly program changes (i.e., student enrollment, staffing), and overseeing the processing of all program expenses.
Manage the curriculum submission process for new courses and course changes.
Plan and execute program orientation and emersion experiences for students, in collaboration with the Graduate Advisor.
Assist the Program Director in assessing strategic program development.
Chair the Museology Graduate Program’s Equity Team.
Relationship management (25%)
Work with the Program Director and relevant academic units to manage the program’s faculty appointment process, preparing appointment letters for faculty per appointing unit guidelines and policies and liaising with HR staff in appointing units as needed.
Regularly communicate with guest faculty to coordinate operational support for classes.
Serve as the key liaison for the Museology Graduate Program with UW partners including the Graduate School, Registrar, Financial Aid, UW Continuum College, and UW IT.
Student recruitment, admissions, and services (15%)
Lead recruitment and admissions activities for the Museology program in coordination with the Program Director and the Admissions Committee.
Oversee student services, including student advising, registration, events, and alumni support.
Marketing and communications (20%)
Develop an annual marketing plan in collaboration with the Program Director.
Develop and oversee the creation, writing, editing, and dissemination of promotional material, including social media, print, and other media.
Manage the Museology Graduate Program’s website, including making regular updates.
Regularly communicate with program stakeholders.
Other duties (10%)
Attend academic administrative-related campus presentations, workshops, and trainings as needed and appropriate.
Participate in Museology events and activities as needed and appropriate.
Perform other duties as needed
Master's Degree in Higher Education Administration, Business Administration, Information Management, Museum Studies, or related field.
4 years experience in program management, student counseling, academic administration or equivalent education/experience.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Experience in program planning and management, preferably in higher education.
Must demonstrate excellent communications, planning and information technology skills.
Must be able to work independently, as part of a team, and to lead others.
Must be articulate and able to present well in writing, verbally, and via technology.
Demonstrated success in working with diverse populations.
Experience supervising or leading the work of staff or student staff.
Experience with creating and managing program budgets, preferably in higher education.
Familiarity and experience with UW admissions, registration, and electronic student and human resource systems such as MyGrad Program, MyFinancial Desktop and Workday.
Experience creating web content, including basic webpage creation skills.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.