| Job Summary: | University Housing is now hiring! We are looking for student affairs professionals with an "administrative knack" to join University Housing's Assignment Office on the UW-Madison campus.
The Assignments and Student Services Coordinator advises students and their families in preparation for their residential experience at the University by directing the activities related to contracting and assignment and meeting Division occupancy goals including learning communities.
This position includes generous paid time off and salary starts at $50,000 or higher based depending on qualifications. Apply today! |
| Responsibilities: | Advises students and families in planning and preparing for living in university managed housing. Directs activities related to contracting and leasing of housing units and making assignments. Serves as a key component of the division's outreach, both with prospective students and families, as well as collaborating with campus offices. Provides leadership and consultation with sensitive housing-related initiatives and divisional housing-initiatives. - 30% Advises internal and external stakeholders about housing units, contracts, and options
- 15% Strategizes, advises, and resolves complicated and sensitive housing-related issues, policy questions, requests, and appeals, including matters related to student resident disabilities and gender identity
- 10% Drafts, implements, and maintains annual contracts and memos with a variety of campus programs and academic departments
- 10% Leads divisional outreach efforts with prospective students and families, including the housing tour program
- 10% Analyzes data for housing assignments and develops solutions for student issues
- 15% Plans, directs, and implements housing initiatives and manages occupancy for all university terms
- 5% Collaborates with campus groups and/or departments and maintains successful campus partnerships, while representing the interests of the division
- 5% May supervise student employees
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| Tasks: | - Independently resolve non-routine concerns with housing issues, scholarship programs, residential learning communities, policy questions, and appeals raised by students, family members, or university faculty and staff.
- Administer and/or assist with a mass assignment process for close to 8,000 new students as well as a returning resident sign up process for 900-1000 students.
- Analyze, map processes, and strategize with housing information systems and campus technology staff in developing and maintaining effective processes and programs to maximize administrative functionality and enhance the end user experience.
- Test, troubleshoot, and monitor UW-Madison's housing information system including the My UW Housing portal to ensure accuracy of data and positive end user experience.
- Collaborate with the Division of Continuing Studies and other campus partners on housing related issues in support of campus initiatives to increase summer term participation.
- Act as a primary representative for the Division of University Housing at admissions presentations to high school students and their families.
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| Institutional Statement on Diversity: | Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion |
| Education: | Preferred
Master's Degree
Master's Degree in Higher Education Administration, College Student Personnel, or other related academic discipline preferred. |
| Qualifications: | Two years, full-time experience in Residence Life/Student Housing, college or university student services office, or other educational institution preferred. |
| COVID-19 Considerations: | UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: https://policy.wisc.edu/library/UW-5086. Please visit https://covidresponse.wisc.edu for the most up-to-date information. |
| Work Type: | Full Time: 100%
It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location. |
| Appointment Type, Duration: | Ongoing/Renewable |
| Salary: | Minimum $50,000 ANNUAL (12 months)
Depending on Qualifications
This is a full-time appointment. The starting annual salary is $50,000 or higher based on qualifications and includes a competitive retirement and benefits package. |
| Additional Information: | Primary schedule for this position is 7:45am - 4:30pm, Monday - Friday including some evening and weekends depending on operational need.
Schedule alterations as operations and position expectations demand.
A criminal background check will be conducted on finalists(s).
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment.
University Housing may communicate with you about your application status using a text messaging service. To opt-out please reply "STOP" to text messages received or contact University Housing HR at [email protected] or 608-262-2766. Message and data rates may apply. |
| How to Apply: | Please submit a resume and cover letter within the online application system.
Within the cover letter, please describe an experience where you had to use interpersonal
skills to address a difficult situation with a student, client, or customer. How would the skills you gained from this experience prepare you for the responsibilities of this position?
Online applications must be received by 11:55pm on the deadline listed. We are unable to consider incomplete application materials. Applications for this position may be considered for future vacancies in this title within University Housing |
| Contact: | Caleb Georgeson
[email protected]
608-262-2766
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. ) |
