The Physician Assistant (PA) Program is a two-year Master of Medical Sciences degree program within the Feinberg School of Medicine, Department of Medical Education. The Program’s mission is to prepare PAs to provide compassionate, high-quality, patient-centered care as members of interprofessional teams.
Reporting to the Program Director, the Program Assistant responds to the administrative needs and priorities of the Program. The assistant coordinates a broad variety of administrative processes & activities such as database, budget, & HR - maintenance & reporting; communications including website support; & management of program director &/or dept's multiple calendars & events. Reviews administrative work procedures, policies & operational methods; identifies & documents as applicable: Standard Operating Procedures (SOPs); best practices; appropriate filing & audit mechanisms; financial & performance metrics reporting; & regulatory & compliance systems.
Documents & Databases
Based on analysis, research, &/or knowledge of subject matter, professional field &/or topic, prepares & compiles correspondence, reports, etc.
Creates &/or maintains complex spreadsheets &/or databases &/or reports, queries, charts, etc. based on supervisor's information objectives.
Oversees creation, design & maintenance of website &/or blog content ensuring ease & practicality of use for targeted audience & objective.
Organizes information in ways that promotes & encourages use of site.
Gathers information regarding programs, events, etc.
Creates, writes, edits & posts articles, newsletters, program summaries, etc. to website.
Administers budgets for awards &/or dept which may include approving purchases, reimbursements &/or orders.
5 years’ administrative support or other relevant experience required.
Minimum Competencies: (Skills, knowledge, and abilities.)
Advanced knowledge of word processing, spreadsheet, email, and database software programs.
Knowledge of medical school processes and the medical educational environment desired.
Successful completion of a full-4-year course of study in an accredited college or university leading to a bachelor’s or higher degree, OR appropriate combination of education and experience.
Preferred Competencies: (Skills, knowledge, and abilities)
Ability to provide flexible, responsive and high-quality customer service on an ongoing basis; must enjoy working with students and faculty. Ability to successfully function in a team-oriented environment.
Demonstrate initiative, prioritize assignments, and meet deadlines. Must be detail-oriented well-organized.
Ability to identify obstacles and recommend solutions. Employ judgment to evaluate issues; escalate as appropriate.
Must have excellent communication skills (written and verbal); ability to compose, proofread and edit high volume of various communications and documents.
Ability to maintain strictest standards regarding confidentiality of all student information with dissemination only to authorized recipients. Includes ability to protect the students Family Educational Rights and Privacy Act; (FERPA) and not share any information of an academic or personal nature with personnel other than those directly involved with advising students or tracking student’s progress.
Excellent computer skills, including MS Office suite.
Professional business attire and demeanor is required. Professional communication with students, employees and guests of the Northwestern University community is expected at all times. Must adhere to University, School and Office policies. Previous experience supporting leadership.
Ability to successfully prioritize competing responsibilities.
Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.
Professional Growth & Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.
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Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.