Career Center

UNIVERSITY COLLEGE (IN-UCOL-IUINA)

IUPUI is an urban campus. We are committed to being a welcoming campus community that reflects and enacts the values of diversity, equity and inclusion. We seek candidates who seek to understand different perspectives and cultures, who can actively contribute to a work climate where differences are valued and supported, and who are sensitive to cultural norms, expectations and ways of communicating. We hope to identify individuals who can assist us in dismantling racism and other oppressions so that everyone has the opportunity to succeed at IUPUI.

The Division of Undergraduate Education (DUE) serves as the catalyst for enhancing the quality of the undergraduate student experience while promoting on-time graduation for all undergraduate students at IUPUI. Three units report up to the Division: University College, Honors College and the Institute for Engaged Learning.

University College provides a common gateway to the academic programs available to entering students. Programs and services offered by University College focus on assisting students with the development of the knowledge and skills needed for success in the collegiate environment, including academic advising, academic support, career planning, peer mentoring, and new student orientation. University College also offers college readiness programs that focus on helping high school students to become college bound.

Within University College, the Upward Bound program is designed to bridge the gap between high school and college. We'll help you prepare for college from admissions to academics to campus life.

Department-Specific Responsibilities

• Oversees the day-to-day operations of the TRIO Upward Bound program by managing the programmatic components of the grant and by providing oversight in recruitment, college readiness programming, and advising.
• Leads and manages 4 additional full-time staff and part-time staff that includes program instructors, tutors, mentors, and residential assistants.
• Exercises fiscal responsibility of the Department of Education grants and is responsible for the submission, renewal, and compliance of the grants.

General Responsibilities

• Provides day-to-day operational management of student support staff.
• Establishes short-term operational objectives.
• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
• Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
• Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
• Ensures and provides training to assigned staff to improve student support operations; researches and identifies development opportunities for assigned staff.
• Researches and stays up-to-date on new industry standards, best practices, and emerging technology; keeps next-level leader(s) informed of trends as well as significant problems.

EDUCATION

Required

• Bachelor's degree in social work, law, or related field

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE

Required

• 2 years in student support, higher education student affairs, or related field

Combinations of related education and experience may be considered

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Excellent organizational skills
• Excellent collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills
• Knowledge of student development, counseling, or career development theories and practices
• Knowledge of current needs and trends of diverse student populations
• Ability to develop accurate reports, correspondence and prepare and deliver presentations
• Commitment to working with people from diverse backgrounds and demonstrated cultural competency
• Ability to build strong partnerships with students and other university departments

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

IUPUI Campus

Indianapolis, Indiana

This position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Annual Estimated Salary: $62,000 - $64,000

We are proud to offer a full range of amazing benefits to help our employees and their families to get and stay healthy, meet educational goals, build long-term financial security, and more. These benefits include, but are not limited to the following:

• Medical, Dental, Vision, and Prescription Coverage
• Life, Disability, and Accident Insurance
• Health Savings Account with Employer Contribution
• Tax Saving Accounts
• Retirement Plans with Employer Contribution
• Wellness Program
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance
• Employee Assistance Program (EAP)

To learn about benefits available to IU employees, click here!

Career Level: Operational

FLSA: Exempt

Job Function: Student Services

Job Family: Student Support

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

Request Support
Telephone: 812-856-1234