Career Center

Department: Medill - Administration
Salary/Grade: EXS/6

Northwestern University Medill School of Journalism, Media, Integrated Marketing Communications is a leader in education and research. As the media industry experiences unprecedented change, Medill is at the forefront of innovation. Our expert teaching and thought leadership focus on enduring skills and values as well as new techniques and technologies that are changing the way stories are told and consumed in today's digital world. In celebrating our 100th year in 2021, our experience in leading the fields of journalism and IMC is unparalleled.

Medill offers undergraduate and graduate degrees in journalism, and an undergraduate certificate and graduate degree in integrated marketing communications. The Medill community is tight-knit and supportive. It consists of 100 faculty, 50 staff, 1,200 students and 18,000 alumni. The diversity of the Medill community has been a source of innovation, excellence and leadership throughout our history. Today Medill continues its commitment to creating an inclusive environment and to providing equity in opportunities regarding research, teaching, administration and student services. We aim to welcome students, staff and faculty from diverse backgrounds and support them so they may thrive at Medill.

Job Summary:

The Sr. Program Coordinator oversees Medill academic programming at Northwestern’s San Francisco campus. They are responsible for ensuring a successful onsite experience for graduate and undergraduate students enrolled in Medill courses on the San Francisco campus, including supporting faculty curricular needs, leading co-curricular programming, and providing students relocation and orientation information. The Sr. Program Coordinator provides onsite student advising and support, in consultation with Evanston-based Student Affairs team. As a part of the Medill External Programs team, this position also coordinates academic programs based in other cities around the U.S.

Please note: Please note: The target budgeted salary for this position is $65,000 - $75,000 annually. Offers will be based on candidate experience and education, as well as equity within Northwestern University.  This role is 100% on campus. Applicants must be local or willing to relocate to the San Franscico area.

Specific Responsibilities:

Administration

• Oversees & ensures that day-to-day operations are appropriately managed, efficient and effective.
• Develops, maintains & reports on quantitative and qualitative performance measures.
• Acts as liaison to IT to ensure technology systems are properly installed & maintained & meet the informational, analytical & computing needs of users.
• Serves at the main point of contact on-site for Medill students and faculty and provides localized and on-demand advising.
• Creates a sense of community across cohorts through co-curricular activities and by establishing a regular and consistent on-site presence with students during the academic sessions.
• Acts as a liaison with other schools and units operating academic programs in the San Francisco campus.

Communication, Outreach & Recruitment

• Ensures program/project success in regards to revenue & expense goals including recruitment, participation, etc.
• Pursues opportunities for alumni contact & solicitation. 
• Collaborates with colleagues across the school to help advance Medill’s strategic goals and improve the educational experience of our students.

Evaluation

• Manages development and maintenance of evaluation processes including associated metrics and key performance indicators.
• Reviews & analyzes outcome measurements and recommends changes & enhancements to improve program/project.
• Collaborates with internal/external partners to implement changes designed to improve/increase program/project goals/objectives.   

Events

• Manages curricular/co-curricular programming: educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc. at Medill SF.
• Manages planning and arrangement of meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU. 
• Manages event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
• Provides orientation and single point of contact for faculty and students at Medill SF.
• Manages curricular/co-curricular programming at other locations across the U.S., including planning arrangements and on-location program management.

Program Development

• Researches competitor, and state-of-the art developments to enhance, improve, and innovate program curricula and delivery to better meet goals & objectives. 
• Oversees development and implementation of new program/project initiatives that meets the mission and objective of the programs and faculty directors, including the execution of these programs.
• Manages relationships with partners, and coordinates logistical support.
• Continually assesses and innovates program/project to achieve educational goals.
• Coordinates projects and programs outside of SF as needed in consultation with Medill’s Office of External Programs.

Student Support

• Manages recruitment, application evaluation, interview, selection and notification of students or participants in Medill SF programs.
• Supervises student orientation and other student events at Medill SF. 
• Coordinates and liaisons with Medill Student Affairs and utilizes university resources to support students.
• Engages with faculty and student affairs leaders at other NU schools to support Medill SF students.
• Works with students in advance of their programs to anticipate housing, transportation, financial, and cultural impacts of living in SF.

Supervision

• Supervises 1-2 student workers.

Miscellaneous

• Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 2 years program/project administration or other relevant experience.  

Minimum Competencies: (Skills, knowledge, and abilities.)

• Must be self-directed and able to work in a team-based, collaborative environment.
• Must be comfortable and highly skilled in a public facing role that serves multiple constituencies.

Preferred Qualifications:

• Bachelor’s degree in journalism, communication, marketing or a related field.
• 1-3 years of experience in higher ed context in administration, student affairs or experiential learning.

Preferred Competencies: (Skills, knowledge, and abilities)

• Prior experience coordinating logistics for experiential learning.
• Prior event planning/event management experience.
• Superior project management, customer service and organizational skills.
• Demonstrated ability to manage multiple priorities and projects simultaneously on tight deadlines.

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern requires all staff and faculty to be vaccinated against COVID-19, subject to limited exceptions. For more information, please visit our COVID-19 and Campus Updates website.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
  

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