Job Family: Administrative Professional - Not OT Eligible
COVID-19 Vaccine Information:
In accordance with Washington State Governor's Proclamation 21.14.3, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodationis available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at [email protected] or 509-335-4521 if you have questions.
Summary of Duties:
The Cougar Health Services (CHS) Director of Operations has primary responsibility for the coordination and daily management, of the support services of CHS. This includes direct oversight of accreditation, pharmacy, quality assurance, compliance, patient support services, billing, coding, reception, medical records, credentialing, executive support, and electronic health records; indirect oversight of facilities, informational technology, and other centralized support services; and partnership with the Budget/Finance Manager and Personnel and Finance Coordinator, who are co-located and report separately to the AVC-Finance.
Under general supervision of the Executive Director (ED), exercises independent judgment and decision-making, providing first-line approval for routine departmental policies and day-to-day operational matters. Demonstrates a strict level of confidentiality in all medical, business, and personnel related matters. Acts as the Executive Director of CHS in their absence.
Collaborates with internal and external partners as a leader in a service that contributes to student success and which reflects and promotes an attitude of inclusion, diversity, access, and equity.
Positions require a Bachelor's degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. A Master's degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.
Three (3) years of experience managing in a medical or mental health setting.
Experience developing and implementing a strategic plan.
Experience managing a budget and maintaining fiscal accountability for multiple units.
Demonstrated ability to effectively communicate verbally and in writing.
Demonstrated ability to effectively use various technology platforms such as the Microsoft Office Suite (e.g. Word, Excel, Power Point, Access, etc.)
Valid unrestricted driver's license.
Five (5) years of experience in a management role.
Graduate degree in business or a related field, including any of the professional fields represented within CHS.
Experience and/or knowledge of state and federal laws/regulations pertaining to healthcare, including experience with oversight of medical billing and coding.
Experience with WSU or a similar higher education system.
Experience and commitment to providing services to diverse student populations including, but not limited to, BIPOC students, LGBTQ+ students, undocumented, migrant, and immigrant students, international students, and veterans.
Area/College: Student Affairs Department Name: Cougar Health Services City, State, Zip: Pullman, Washington, 99164 Department Link:cougarhealth.wsu.edu
Monthly Salary: Commensurate with qualifications and experience.
FTE: 100% This is a Permanent position. Screening Begin Date: Screening for this position will begin Monday, August 15, 2022, and will remain ongoing, until the vacancy has been filled, Background Check: This position has been designated by the department to require a background check. Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application. Required Documents:
2) Cover Letter
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus. U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with its C...ommunity Engagement Classification.WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.