Under the guidance of the Assistant Director, the Student Services Coordinator will serve as the initial point of contact for students requesting disability accommodations. This position will also guide students through the process of registration and facilitate communication with faculty and staff. Coordinate proctoring services, sign-language interpreting services, CART, captioning, and housing accommodations for eligible students with disabilities.
The is a one year temporary remote position.
Serve as the main point of contact for individuals contacting Disability Services for the first time, in person, by phone, or via email. Meet with students, prospective students and parents, high school guidance counselors, faculty, staff, and other professionals/agencies regarding registration process, disability documentation guidelines, and provision of accommodations and services.
Coordinate high volume of disability accommodations for students with disabilities including CART, captioning, and housing accommodations for eligible students with disabilities. Each accommodation requires multi-step coordination and interface with professors, students, and administrators. Organize and coordinate the day-to-day activities related to accommodations to ensure efficient accommodations are provided. Evaluate the effectiveness of the accommodations and the processes governing the provision of accommodations. Work with the Assistant Director to update and maintain policies and procedures regarding accommodations.
Serve as Disability Housing Coordinator for Disability Services; facilitate monthly committee review of disability housing accommodation requests and follow up work with 3 University Housing offices to ensure provision of approved housing accommodations; Serve as Disability Housing Coordinator for Disability Services; facilitate monthly committee review of disability housing accommodation requests and follow up work with 3 University Housing offices to ensure provision of approved housing accommodations; guide students through process and provide appropriate referrals.
Coordinate proctoring services for graduate and professional schools to support their administration of exams with accommodations, including recruitment, training, and supervision of proctors.
Manage active caseload of approximately 15-25 students with disabilities. Under the supervision of a senior Disability Staff member, manage on-going disability related needs for assigned students. Conduct intake, advise students about gathering required documentation. Determine eligibility for specific accommodations. Maintain accurate student records such as case notes, intake information and all relevant documentation related to accommodations. Collaborate with faculty to provide effective accommodations for students with disabilities.
Utilize all aspects of Disability Services electronic database systems to ensure effective coordination and oversight of all accommodations and related processes. Maintain up to date case notes regarding interactions and coordination of accommodations for students. Perform other duties as assigned.
Bachelor's degree and/or its equivalent required.
Minimum 2-4 years related experience required.
Knowledge of the learning context of highly selective institutions.
Strong organizational, written, verbal and electronic skills required.
Sensitivity to issues of diversity.
Demonstrated ability to be part of a collaborative team focused on providing high quality services to students with disabilities.
Ability to exercise good judgment and strong decision making skills.
Master's degree in Psychology, Social Work, Rehabilitation/Special Education or related field preferred.
Prefer Knowledge in the areas of post secondary academic accommodations and auxiliary services as and providing disability service to college students.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.