Manages record-keeping to monitor student progress towards completion of program requirements; troubleshoots studentsâ™ quarterly course registration issues, as needed; advises students on requirements, completion deadlines, and necessary actions related to academic requirements.
Maintains various publications for the departmentâ™s academic programs, including the departmental website, College Catalog, and Graduate Announcements (as relevant); works with SSD and College to prepare communications and events to increase awareness of Departmentâ™s academic programs.
Manages event planning and day-of logistics to promote the departmentâ™s curricular and co-curricular programs, including open-houses, student recruiting, and new-student orientation.
Coordinates the assignment of Teaching Assistants (TA) and other instructional support for the Departmentâ™s courses; processes TA and related appointments.
Coordinates with other offices on a wide range of matters related to student academic progress and student life, including SSD Dean of Students, College Dean of Students, Campus and Student Life, and others.
Prepares reports for faculty and Department leadership on individual studentâ™s academic progress and aggregates data on department-wide trends in student affairs.
Recommends and implements new administrative practices to facilitate strong student services and departmental operations.
Proactively collaborates with other University offices to enhance student awareness on safety, disciplinary, and student life matters; handles accommodations, emergency-response, and other complex student life matters with competence and discretion.
May manage graduate admissions and recruitment; compile, format, and present admissions and financial aid data to support the admissions committee and SSD Dean of Students.
May arrange schedules for student examinations, hearings, dissertation defenses, and other academic milestones and maintain accurate records of outcomes.
Manages the departmentâ™s schedule of course offerings.
Serves as primary liaison with other University offices related to curriculum planning, including SSD Dean of Students, College, and Registrar; work with the Chair, Associate Chair, and Directors of Graduate and Undergraduate Studies to ensure the Departmentâ™s course offerings are well-planned and accurately listed in official University records and systems;
Compiles, formats, and analyzes data on courses and enrollments to support the Departmentâ™s curriculum planning activities.
Performs some routine and complex assignments for the Unit usually in the areas of finance, event planning or support services. Initiatea the hiring process of students and staff for a unit, which includes the processing of payroll.
Responsible for training office staff on office procedures and compliance protocols. Coordinates special projects.
Solves problems in areas such as academic and administrative policy, student admissions, curriculumresearch and development, and budget development.
Recommends process improvements for programs that relate to critical student-life improvement, including emergency management, accommodations for students with disabilities, and/or the administration of health care services and programs for students.
Performs other related work as needed.
A minimum of three years of professional full-time administrative experience in college/university student affairs administration.
Experience advising students.
Technical Skills or Knowledge:
Proficiency in Microsoft Office software (Word, Excel, Outlook).
Demonstrated record of excellence providing a high level of service to students and faculty; capacity to engage with student and faculty with sympathy, professionalism, and discretion.
Handle multiple tasks simultaneously, working under tight deadlines, with a high degree of professionalism and attention to detail.
Capacity to work both independently with self-direction and initiative and as an effective member of a team.
Excellent interpersonal, oral, and written communication skills.
Work in a demanding, fast-paced environment, manage time wisely and prioritize effectively.
Capacity to learn new software and operating procedures.
Cover Letter (required)
References Contact Information (3)(required)
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