Financial Wellness Coach - Enrollment Management Operations
Division of Enrollment Management
University of Tennessee, Knoxville
The Office of Enrollment Management Operations at the University of Tennessee, Knoxville, (UTK) invites applications and nominations for our non-exempt Financial Wellness Coach position. We are seeking candidates who can contribute in meaningful ways to the diversity and intercultural goals of the University.
The University and Region
UTK is the state's flagship, land-grant university. We are a Research 1 university with 11 colleges and more than 30,000 students. With new leadership at the system, university, and college levels, UTK is poised for dramatic positive change focused on solving some of the most audacious, pressing problems our country and world face today. The city of Knoxville is a hidden gem surrounded by eight gorgeous lakes, with a beautiful and walkable downtown, a diverse music scene including internationally recognized festivals, active neighborhoods, unique restaurants, and a robust offering of diverse cultural and outdoor activities. UTK is located within easy driving distance to the Great Smoky Mountains, Atlanta, Nashville, Asheville, Charlotte, Louisville and Cincinnati. It is only a day's drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a population of more than 850,000 people.
The Division
The Enrollment Management (EM) division comprises more than 170 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, University Registrar, EM Communications, and Research & Analytics. The Office of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.
The Position:
This is an on-campus position with some hybrid/remote work schedule flexibility.
This position is part of a team within Enrollment Management Operations that provides a student-focused approach to quality service in order to provide exceptional, seamless service experience that supports student success and institutional goals of recruitment, retention and graduation. A Financial Wellness Coach provides students with the knowledge and skills to effectively manage their finances, educate students on how to evaluate their financial decisions and collaborate with faculty, staff and students across campus to in order to identify potential student needs and offer tailored solutions. This position will report to the Coordinator of Financial Wellness and Education and work with the Coordinator in developing and implementing a financial wellness strategy. This position is responsible for assisting with creating material, for providing outreach and education that engage the student population, and for promoting financial wellness across campus. Finally, the position is cross-trained to answer questions of general breadth and depth related to the offices One Stop Student Services, Undergraduate Admissions, University Registrar, Financial Aid and Scholarships, and University Bursar and facilitate transactions that provide support to students, parents/families, and other campus community members