Career Center

POSITION DESCRIPTION

The Executive Director of Student Engagement position will provide leadership, support, and service for systemwide retention and completion efforts. The successful candidate will design and implement a holistic case management policy and philosophy to scale operation of an advising program to promote consistency and quality of advising for all KCTCS students. The Executive Director of Student Engagement will also set objectives that align with and support the KCTCS Strategic Plan goals as appropriate and develop solutions to emerging (unanticipated) needs. This position will lead planning, designing, and implementation of programs, projects, and initiatives as well as research studies that assist KCTCS efforts to optimize retention, persistence, and completion, as well as identify and disseminate best practices. This position is also responsible for managing technological platforms used to communicate with and advise students. The individual must set measurable goals for efforts and lead assigned staff of 2-4 to achieve these expected outcomes.

This is a defined-term contract position renewable each fiscal year and is located in Versailles, Kentucky. 

MAJOR RESPONSIBILITIES/DUTIES

• Oversee collaborative design and implementation of a case management philosophy, supporting policy and procedures, as well as related frameworks that include an intake process and the integration of components from the Guided Pathways model (career exploration, first year advising and program advising); supports college leads in the adoption of the case management approach to advising.
• Collaborate with the Executive Director of Virtual Student Services as well as other areas within the Chancellor's Office (marketing, academics, and workforce development) and Financial Aid in the creation and administration of outreach, recruitment, and transition services; including efforts to improve student wrap around supports that improve student persistence and completion.
• Partner with colleges to develop and implement an advising assessment model and   convene colleges to review and analyze data to identify trends and adjust advising practices.
• Collaborate with faculty and staff advisors as well as professional development and human resources personnel to identify advising competencies and develop an onboarding program for new advisors and refresher training for ongoing advisors. Administers and supports the implementation of said training program.
• Supervise and manage assigned staff; including recommendations for employment, supervision, orientation, performance evaluation and guidance and support concerning professional development; mentor and train staff on policy and procedures as well as assessment results to promote transformation and continuous improvement.
• Provide planning and operations assistance to the Associate Vice President of Student Services through active participation and leadership with the Student Affairs Council, Academic Affairs Council, Workforce Development Council, systemwide task forces, committees, and workgroups; participate in appropriate professional development activities as deemed necessary by the Associate Vice President and/or as applicable to job functionality.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• Master's Degree (Social Work, Psychology, Counseling, Student Development or Similar)
• Four (4) years of relevant experience advising community college students or equivalent

PREFERRED REQUIREMENTS

• Doctoral Degree
• Seven (7) or more years' relevant experience advising community college students

ADDITIONAL DESIRED SKILLS

• Strong oral and written communication skills
• Able to create and articulate vision as part of generating ownership and buy-in
• Change manager able to design, lead and manage plans and projects
• Negotiation Skills are essential

KY law requires state and national pre-employment background checks as a condition of employment.

Initial review of applicants will begin after July 25, 2022.

Applicants will be notified if selected for an interview

For questions regarding the above position, contact us by emailing
[email protected]