The Systems and Data Manager (SDM) leads GEO's efforts to optimize the use of information systems, consolidate data production, and streamline associated processes. The Manager analyzes GEO and university global business needs and information systems; develops and implements solutions in the areas of integrated database administration, collaboration software, website and social media analytics, technical support, user training, and on-going data maintenance. Critical to the success of this role is the ability to translate technical information for non-technical audiences and to turn non-technical feedback into specific technical action items.
The Systems and Data Manager ensures the integrity, quality and accuracy of GEO data; the consistency and security of data-related protocols; and the compliance with University policies and government regulations. The Manager continuously improves GEO data reporting and analytics by streamlining reporting activities and processes across GEO; creates report templates and dashboards; generates reports for internal and external use.
The Manager is responsible for ensuring the optimal use of Terra Dotta data management system and its optimal connectivity with other GEO and university systems. To this end, Manager analyzes relevant business processes, collaborates with relevant IT units to integrate Terra Dotta with university systems, manages the execution of all system change requests, manages Terra Dotta access rights for multiple user groups, and manages the upgrading of all GEO systems, including Terra Dotta.
The Manager serves as GEO liaison to Information Technology Services, Office of Decision Support, and the network of IT and non-IT professionals in relevant departments.
- Bachelor's degree in Computer Science or equivalent, with 4-6 years of technical experience as business systems analyst
- Excellent written and oral communication skills, including the ability to effectively communicate with internal, external and non-technical customers
- Strong project management and business analytics skills preferred.
- Proficiency in writing and maintaining scripts to automate system tasks
- Experience working with identity management system, familiarity with LDAP, Active Directory
- Knowledge of different Single Sign On implementation methods
- Demonstrated knowledge of working with integrated systems
- Experience or knowledge with Terra Dotta, Word Press, Share Point, Salesforce, Quick Books and Oracle is preferred
Global Experience Office Overview:
The Global Experience Office (GEO) is a central office of global education at Northeastern University, committed to ensuring that every Northeastern student has an opportunity to engage in intellectually challenging and culturally enriching experiences throughout the world. To achieve this, GEO partners with Northeastern colleges and units to integrate meaningful global experiences into their curricula and to enhance their capacity through global mobility. Northeastern's signature programs, including Dialogues of Civilizations, Global Quest, The N.U.in Program, and Semester-In, are carefully designed to reflect the Northeastern University (NU) global mission, complement students' on-campus studies, deepen students' knowledge of the world and their chosen field of study, and help students develop intercultural and political sensitivity, utilize and strengthen foreign language skills, explore global career options, and grow as individuals. Through these programs, GEO facilitates global experiences for over 3,800 NU students and 200 additional foreign incoming students.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.