General Summary: Provides leadership to and management of the Office of University Services (OUS) and is responsible for the services performed by OUS departments consistent with and supportive to the mission of the University. OUS departments include the SPU Bookstore, Falcon Card Services, Conference Services, Camp Casey Conference Center and Fort Casey Inn, Dining Services (includes residential dining, retail dining, and catering), Housing and Meal Plan Services, Mailing Services, as well as campus vending and laundry.
Essential Job Duties:
Provides leadership to OUS department staff by communicating a clear mission, modeling University values, setting performance goals and departmental plans, coaching staff, and completing annual performance evaluations for OUS department heads.
Oversees and manages the day-to-day operations of OUS departments, including:
Recruits, hires, trains, and manages OUS staff as required.
Provides financial control and reporting for OUS departments, including:
Acquisition and maintenance of necessary equipment.
Development, maintenance, and control of annual and long-term financial budgets for each department utilizing the University's financial systems. This includes the recommendation of annual fee increases for Housing and Meal Plans as well as revenue projections for Conference Services and Camp Casey Conference Center.
Coordination of the annual capital planning process with Facility Management, Residence Life, Housing, Dining, in support to CBO for OUS-related projects.
Approval and analysis of departmental revenue, expense, receivable, and payable transactions.
Communicating departmental financial and operating information to all sectors of the University including annual presentations at new faculty orientation, new staff orientation, student services fair, dining services student orientation, annual benefits fair, and Senior Leadership Team (SLT) meetings as requested. Meets bi-monthly with SPU CBO. Writes and submits quarterly board reports. Maintains OUS website.
Hires and works with various consultants as needed.
Develops necessary systems, policies and procedures for OUS departmental functions and communicates and enforces policies and procedures across campus as necessary.
Negotiates operating contracts for Dining Services, the SPU Bookstore, Camp Casey Dining Services, Full Service Copying, Vending, Laundry, Building Leases, and software/equipment agreements for Housing, Conference Services, Falcon Card, and Mailing as required. Ensures vendor contract compliance throughout the term of each agreement. Completes request for proposal (RFP) process when needed.
Facilitates strategic long-term planning for capital and operating needs of each operating unit designed to ensure that each unit is responsive to the needs and expectations of students, faculty and staff within the resources and mission of the University. Explores new methods of providing existing services and identifies new support services integral to the planning process. Identifies potential new markets for existing services, especially in the operation of Conference Services and the Camp Casey Conference Center.
Works with OUS departments to develop new emergency response plans as needed. Reviews plans annually. Participates in drills and directs OUS response. Works with OSS and CSOT on broader campus emergency planning. Functions as primary contact in emergencies that impact housing and dining operations 24/7.
Serves on University planning committees as required.
Degree in business, student development, related field or equivalent. Masters degree in business, student development, related field or equivalent, a plus.
Six years of increasing responsibilities in management of operations serving students or the public in higher education or similar environment.
Proven financial management and long-range planning skills. A proven capability to lead and coordinate others and ability to work well in a team setting.
A comprehension of and commitment to the educational and spiritual objectives of the university. A familiarity with college student services.
A facility for interpretation and communication of program, financial, and operational issues for a business or service enterprise to varied audiences (i.e., students, executives, vendors, trustees).
A mature assertiveness in conflict management and resolution with students, staff, parents, and/or other constituents. A strong sense of self-direction and personal initiative is also needed.
A working knowledge of accounting/budgeting software (e.g. Excel, Word and Access).
RFP Process Experience, preferred.
CASP Certification, a plus.
Experience in Banner, Argos, StarRez, Odyssey, SiteCore, SharePoint, preferred.
Position will remain open until filled.
Salary: Salary commensurate to experience.
This is a full time position with excellent benefits. SPU pays the employee premium for medical, dental, and vision insurance. SPU makes contributions to an employee HSA account and to a retirement account after one year of eligibility in the plan. Tuition discount program available for the employee and qualified immediate family members.
Please submit a cover letter and resume along with the online application.
Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants committed to its Christian mission.
Diversity Statement: As part of our mission of cultural engagement, SPU is committed to building an excellent and diverse staff and faculty. Diversity is an ethos that is inseparable from our Christian faith. At SPU, we recognize diversity as a basic feature of God's creation and a core theme of the gospel. At the heart of our mission-centered commitment to becoming a more diverse community is a desire to represent the breadth of God's kingdom more fully.
We strive to become a workplace of choice and to recruit, develop, and retain faculty and staff who can embrace, value, and engage differences with humility and care. We invite you to join us on our journey by starting a career at SPU! Learn more about SPU's commitment... to diversity and opportunities for our employees to deepen their capacity to serve our increasingly diverse student body.
Seattle Pacific University provides reasonable accommodation to applicants. If you need a reasonable accommodation for any portion of the application or hiring process please contact the Human Resources Department at (206)281-2809, or email [email protected] Notification must be given at least five (5) working days before the accommodation is needed.