Career Center

Associate Director, Student Experience (4575U), Haas School of Business - 38947 About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

UC Berkeley's Haas School of Business offers a unique opportunity to champion new ideas, collaborate across boundaries, and continually learn in a workplace committed to increasing diversity and creating a welcoming environment for all. Our distinctive culture is captured within our four Defining Leadership Principles: Question the Status Quo, Confidence Without Attitude, Students Always, and Beyond Yourself. These principles distinguish Berkeley Haas as a unique environment, conducive to teamwork, collaboration, and career growth.

For more information about the Haas School of Business visit: https://haas.berkeley.edu/about/

The MBA for Executives (EMBA) program within the Haas School of Business is an accelerated, 22-month program designed for experienced mid-career professionals. These students are balancing demanding personal and professional commitments as well as school. They attend on a non-traditional schedule - three days on site at the Haas School of Business, every three to four weeks, four times per term for a total of 20 'blocks' over the five terms. EMBA program staff are typically on-site Wednesday through Saturday when students are on campus

Application Review Date

The First Review Date for this job is: 07/22/2022.

Responsibilities

Applying professional Student Services concepts, provides the full range of student services to student population served by the organization.

• Respond to inquiries from students, faculty, MBA program staff, and other campus offices regarding program requirements and requests for assistance. Communicate regularly with students and faculty regarding program updates, events, scheduling, and other matters of importance.
• Develop strategic initiatives and ideas to enhance the student experience, both inside and outside of the classroom including networking and social events, speaker series and class officer coordination. These initiatives should include the development of technological solutions designed to improve the student experience.
• Advise students regarding curriculum, course scheduling, electives, degree requirements and University, School, and program policies; monitor students' progress through the program and perform degree verification audits for all graduating students.
• Maintain relations with the University's graduate division and all other central campus units that provide student services, in addition to the Evening and Week-end MBA program staff and faculty.
• Plan and develop orientation and graduation.
• Plan and coordinate workshops, field trips, and guest speakers that support the curricular goals of the program. Assist with international study trips, as needed.
• Create and implement new and exciting extracurricular activities to enhance the student experience. Key aspect of this will be to develop ways to have the student populations from the different programs (EWMBA and MBA for Executives) to interact together. Will also work with Full-time MBA program office to create ways to have Full-time MBA students to connect with the EWMBA students.
• Serve as advisor and mentor to student leadership officers. Actively engage with students and participate in student activities.
• Maintain comprehensive understanding of University and School policies.
• Department/School/College Policies: Advises executive director and dean's office on the formulation of MBA for Executives program policy by advising them on areas needing clarification and identifying solutions; analyzes the consequences of organization's academic policies and recommends new or changed policies; recommends solutions to organization's problems without precedent.

Within an academic department/school/college provides, and makes recommendations for the improvement of the following programs:

• Oversee key operational aspects of the program, working closely with the Associate Director of Academic Affairs and the Director of Experiential Learning. Liaise with school and campus departments and service providers including Career Services, Facilities, Computing, Media Services, Alumni Relations, Marketing, Library, Registrar's Office, UC Health Services, Parking, and others.
• Develop and maintain relationships including contract negotiations with vendors for student experience events, including food & beverage, hotels, etc. Continually evaluate quality and cost effectiveness of vendors and recommend changes Executive Director.
• Advise faculty and students on new or changed policies or procedures and provide solutions for implementation of them.
• Assist Executive Director and Associate Director of Academic Affairs in staffing courses and managing relationships with faculty and lecturers.
• Provide program information and statistical reports to Executive Director.
• Manage Student Experience budget (events, transportation, hotel, etc.)

Recruitment and Admissions: Plans and implements outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for degree eligibility; initiates and arranges student recruitment visits to Berkeley.

• Acts as the key program staff liaison between the Program staff and the MBA Admissions staff; primary point of contact for Admissions counterpart on MBA for Executives admissions, candidate visits, admission events
• Participate in admissions activities. This may include reading applications, interviewing candidates, presenting at information sessions and other events, and engaging in yield activities.
• Assist with marketing and marketing research, including student evaluations and surveys and the development of marketing materials/publications as needed. Participate in professional organizations and engage with colleagues at other schools.

Professional Learning and Growth

• Embraces the principle of being a 'student always' by engaging in opportunities for training, workshops, seminars, continuing education workshops, seminars, continuing education pertinent to the position, or at the suggestion of the supervisor.
• Actively contributes to a team environment that fosters and promotes a culture of diversity, equity, inclusion, and belonging (DEIB) within the unit and at Haas.
• Engages in ongoing education to promote diversity, equity, inclusion & belonging by completing University sponsored certifications & training sessions (Ie: MEP Workshop, Implicit Bias Certification, LinkedIn Learning workshops, and other workshops & seminars offered by the University or Haas, as they are made available) or by engaging in external seminars & resources related to DEIB.
• Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude; (3) Students always; and (4) Beyond yourself.

Required Qualifications

• Working knowledge of advising and counseling techniques.
• Advise experienced working professional students on leadership and co-curricular activities, including goal definition and plans.
• Serve as point of contact for student leadership.
• Knowledge of business & industry related software/computer application programs like MS Office Suite & Google Suite.
• Solid verbal and written communication skills.
• Excellent interpersonal skills, working in collaboration with diverse groups of individuals both internal and external to the organization.
• Strong problem identification and reasoning skills to analyze ambiguous scenarios and develop original ideas to solve problems.
• Demonstrates good judgment and decision-making skills when problem solving and/or identifying areas to improve performance.
• Strong project management skills that demonstrate organization, tracking and follow through, meeting project budget, and deadlines.
• Flexibility to work evening & weekends as needed.
• Excellent interpersonal skills, demonstrating a desire to promote diversity, equity, inclusion and belonging to establish and maintain positive & professional working relationships with colleagues, students and team members.
• Exemplifies Haas' four Defining Leadership Principles: (1) Question the status quo; (2) Confidence without attitude;(3) Students always; and (4) Beyond yourself.
• Demonstrates an understanding of and commitment to diversity, equity, inclusion, and belonging in a business, organization or public university setting.

Education/Training:

• Bachelor's degree in related area and/or equivalent experience/training.

Preferred Qualifications

• Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility /authorization for international students and scholars.

Salary & Benefits

This recruitment is for a 100% time (40-hrs a week), monthly paid, exempt position. Annual salary is commensurate with experience up to $77,388.00.

For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume when applying.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct



To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=38947&PostingSeq=1





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