Career Center

Student Affairs Department Assistant/Medical Records Specialist

St. John's established in 1870, has three New York City campuses; a graduate center in Hauppauge, NY; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John's University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.

A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John's is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. As noted in our Vision Statement, our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world

Title: Student Affairs Department Assistant/Medical Records Specialist

Department: Student Affairs/Health Services

Reports to: Director of Student Health Services

Campus: Queens

Job Summary:

This is a full-time student facing position within Student Health Services. This person will have front desk, general office management, and immunization compliance responsibilities. They will be responsible for reviewing immunization records submitted by students for enrollment purposes and for various other program requirements. This position reports to the Director of Student Health Services and works closely with the professional staff, student staff and members across the Division of Student Affairs. We are looking for someone with great customer services skills who is detail oriented and has a working knowledge or a willingness to learn medical/immunization terminology.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Fulfills front office duties, which involves answering phone calls, assisting students at the front desk to answer questions regarding their compliance status and making appointments with the Student Health Services' healthcare providers.
• Uses electronic medical records to review immunization records submitted by students for accuracy and for compliance.
• Responds to compliance inquiries of staff, faculty, students, and families.
• Works with other university departments to assist with immunization compliance.
• Works with Business Affairs for purchasing equipment, medical/office supplies and keeps inventory.
• Properly handles students' health information by maintaining confidentiality and exhibits proper sensitivity to students.
• Prioritizes and completes all work in an accurate, effective, and efficient manner.
• Assists the Division of Student Affairs in attaining strategic goals by being a strong team member and engaging in cross-departmental projects when assigned.

Competencies

• Working knowledge of medical terminology and medical office operations.
• Working knowledge of immunizations/vaccines and titers required for students.
• Ability to communicate effectively orally, by phone, in person, and in writing.
• Ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities.
• Ability to represent the department and University in a friendly, courteous, and professional manner.
• Ability to use a computer and other office equipment, including related university software, and electronic record keeping.
• Accuracy and attention to detail are key.

Work Environment

This position operates in a professional office environment within a clinical setting; This position is required to use standard office equipment such as personal computers, printers, etc. While performing the duties of this job, the employee is occasionally required to stand; move about; sit; to carry work and reach with hands and arms; climb stairs; communicate. The employee must occasionally lift or move up to 10 lbs.

Required Education and Experience:

• Associate's Degree
• Two-three years of experience in professional office environment managing periods of high volume client interactions successfully.

Preferred Education and Experience:

• Advance level of proficiency with Microsoft Office (Excel, Teams etc.).
• Experience with NYSSIS and NYCCIR immunization registries, Medicat, medical records.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

All persons hired are required to be vaccinated and boosted against the COVID-19 virus, subject to the reasonable accommodation provisions of applicable law.

This position may be relocated to any of St. John's University's physical locations at any time

St. John's offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John's performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events.

Any offer of employment is subject to receipt by St. John's University of satisfactory references, verification of employment and education.

St. John's University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.



To apply, visit https://jobs.silkroad.com/StJohnsEdu/Careers/jobs/218941





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