Business Title: IT Application Development - Journey
Location: WSU PULLMAN CAMPUS
Employee Type: Classified
Job Family: Civil Service - Not OT Eligible
COVID-19 Vaccine Information:
In accordance with Washington State Governor's Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Vaccine or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at [email protected] or 509-335-4521 if you have questions.
Summary of Duties:
In support of Administrative Services Information Systems (ASIS) and its customers, perform standard consulting, analyzing, programming, testing, maintenance, installation and/or technical support of application system solutions to meet business and customer service needs.
With minimal supervision, work independently or in team settings to complete tasks or assignments on web and/or computer software/hardware applications, support products, projects, or databases by following established methodologies and predetermined protocols and procedures. Analysis of potential application changes and their impact on processes, policies, and procedures within the scope of the project. Develop the most suitable software solutions for problems using agreed-upon technologies, models/strategies and platforms, best practice and proficiency for issues of various difficulty in a fast-paced business setting.
Responsible for working with multiple customers/projects within ASIS for resolution.
Perform standard tasks such as: -Consulting with customers to identify and analyze technology needs and problems -Analyzing problems for parts of applications and solving problems with some assistance -Designing, developing, deploying, maintaining, improving and supporting primarily C# .NET web- based software applications in compliance with specifications and standards -Conducting unit, system or usability testing -Writing specifications and developing reports -Convert conception or goals into actionable plans -Developing and conducting application, software and/or system operation training for users -Responding to and resolving incident/issue reports from users -Serving as part of a problem solving team to address more complex issues -Manage individual project priorities, deadlines and deliverables. Strong customer service, advocacy and education skills are a must. -Applies new technologies (as applicable), as well as learns to operate and maintain technology. -Assists in knowledge transition in a team-lead position for entry level hired.
Remote/Hybrid work may be available.
Position require a Bachelor's degree and three (3) years professional experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
General understanding of planning, analyzing, designing, and implementing software applications.
Demonstrated experience planning, analyzing, designing, and implementing web-based applications.
Experience working with customers on the development, implementation and support of custom applications.
Technical skill in creating and manipulating websites.
Experience in design, development, implementation, and maintenance of e-commerce web-based applications.
Experience with .NET framework and MVC.
Experience with CSS pre-processors such as LESS or SASS.
General understanding of UX design principles.
Experience with responsive design and frameworks such as Foundation or Bootstrap.
Experience using analytic and heat-mapping tools (e.g., Google Analytics) and testing to improve features and functionality.)
Experience with multiple database platforms, including SQL Server, Sybase, and/or Oracle.
Experience working with applications that utilize relational databases.
Experience in design, development, creation and maintenance of relational database applications using MS SQL/t-SQL or similar.
Experience writing queries and determining the best way to present information.
Demonstrated experience managing day-today tasks under general supervision.
Demonstrated ability to work independently and with other team members.
Experience with troubleshooting and problem solving working only under general supervision.
Knowledge of system development life cycle and project management principles.
Experience in administration, management and support of content management system.
Experience with version control practices in team development.
Experience working with and around sensitive information (i.e. FERPA, HIPAA, CJIS, etc.)
Demonstrated professional demeanor and aptitude for customer service.
Excellent interpersonal, written, and oral communication skills.
Excellent interpersonal skills for working with faculty, staff, and students.
Self-starter and willingness to take full ownership and drive projects
Area/College: Student Affairs Department Name: Administrative Services Information Systems City, State, Zip: Pullman, Washington 99164 Department Link: studentaffairs.wsu.edu Monthly Salary: Range #05IT, $6,154.00 - $8,074.00 -Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28 or applicable Collective Bargaining Agreement. FTE: 100% This is a permanent position. Posting Close Date: This recruitment has been reposted, screening of applicants has begun and will remain open until a successful candidate has been identified. Background Check: This position has been designated by the department to require a background check.
Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application. Required Documents:
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus. U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with its C...ommunity Engagement Classification.WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.