Career Center

About the Job:
The Student Success Advisor advises and supports students, program operation, and initiatives within the Labovitz School of Business and Economics Advising and Academic Services Office. The Student Success Advisor will have an assigned group of advisees and will also work with students that need more support to maximize pathways to success and help overcome barriers as they move toward degree progress and timely graduation. This role will establish relationships and meet regularly with students and offer academic guidance, self-reflection tools, student advocacy, coaching, and resources for students on an individualized approach to help students navigate their academic success, experience, and wellness at UMD. This role will also be responsible for organizing workshops, facilitating proactive strategies, initiatives and resource referrals that improve student success within LSBE, and engaging in professional development and the campus community.

This current opening is an on-campus 10-month, 100% P&A appointment. The position requires some work during evening and weekend hours as needed by the college.

Essential Functions / Primary Responsibilities:
Interacting with LSBE students, advising processes, and programs (65%)
● Student Success Advisor will have an assigned group of advisees. In addition, this role will also work with students that need more support through reaching out to students, referrals from other staff and faculty, and student requests
● Provide ongoing support to students through multiple appointments and monitor student progress through the learning, reflection, and action processes.
● Meet with students referred by other LSBE staff and faculty.
● Utilize counseling skills and techniques to challenge and support students, leading to their increased self-awareness and self-efficacy to promote student success.
● Apply extensive knowledge of curricular options, requirements, and engagement opportunities to identify, compare, and contrast viable degree programs that match a student's interests and goals.
● Evaluate students' curricular plans, counsel students regarding communication and interpersonal skills related to academic success, and other academic activities.
● Coach students through the major and career decision-making processes by developing individualized action-oriented plans to assist students with overcoming barriers as they move toward degree progress and timely graduation.
● Act as an intermediary between students and university faculty and community experts.
● Monitor student progress in order to intervene, advise and recommend solutions to academic difficulties.
● Assess and evaluate each student's diverse needs and backgrounds by utilizing adaptive advising strategies within the cultural contexts, and contexts and connect them to campus resources.
● Assist with the various student record processes.
● Create a network of relationships with students, faculty, and campus staff to effectively deliver advising and support services to students, and serve as a liaison to other units.
● Contribute towards program development, provide input on the development of advising systems and processes.

Student Success Support and Initiatives (30%)
● Monitor and provide outreach to students based on high priority factors such as attendance, Canvas use, and grades and intervene early with students that need more support.
● Work with students to develop an action plan for academic and personal success, discuss ways to achieve those goals and track their progress, and check-in with students thereafter on their progress.
● Maintain LSBE campus community partnerships with the Tutoring Center, Health Services, The Multicultural Center, Disability Resources, faculty, Admissions, One Stop, and other community groups.
● Assist in planning, coordinating, and implementation of support initiatives, services and activities associated with follow-up and retention of students that need additional support and students on probation or at risk for dismissal.
● Proactively monitor the academic alert system and other data to best support students and increase graduation and retention rates for undergraduate students within the Labovitz School of Business and Economics.
● Facilitate and coordinate outreach and workshops that address student success topics.
● Help with events and activities that help improve student engagement and inclusion within LSBE such as the Passport to Professional Success Program.
● Research and determine best practices to support and contribute to the student success model at LSBE. Manage student success duties and priorities and communicate updates and best practices to other advisors as needed.

Additional Job Activities (5%)
● Serve on department, school, and/or university committees as needed or requested.
● Collaborate with other campus offices and resources as needed.
● Other duties as assigned by the Director of Advising and Academic Services.

Required Qualifications:
● Master’s Degree
● One year of experience in academic advising, student success coaching or advising, mentoring students or youth using student success strategies, or related experience.
● Excellent verbal and written communication and interpersonal skills
● Demonstrated success working effectively with diverse students or youth, colleagues, and/or communities
● Ability to work collaboratively and independently while demonstrating sound judgement and critical thinking skills while adhering to policies and procedures
● Knowledge of theories of student learning and development
● Ability to operate in a sometimes ambiguous environment
● The ability to learn and disseminate detailed information using a high level of interpersonal skills
● Excellent time management, attention to detail, and self-motivation skills

Preferred Qualifications:
● Master’s degree in Student Affairs, Student Services, Counseling, Psychology, Education, Social Work, Business, or a related field.
● Experience working with college students
● Experience developing and offering workshops targeted at promoting student success
● Experience triaging resources to areas of need
● Experience advising high risk students and using retention strategies to promote student success.
● Knowledge of mental and emotional health needs of college students
● Experience tracking and interpreting data relevant to their work and using that information for work and process improvement
● Familiarity with PeopleSoft system or comparable student records database