At Frederick Community College we proudly serve the educational needs of our students, help develop the economic vitality of our local communities, and enrich the lives of Frederick County residents. Each year, more than 16, 000 students take a diverse scope of courses at Frederick Community College, located in Frederick, Maryland. Our vast range of courses includes quality instruction in more than 85 degree and certificate programs as well as workforce training and continuing education to meet the needs and interests of our community members. FCC proudly embraces and showcases academics, arts, athletics and more to provide pathways to success for all students. Each year we provide direct service to thousands of residents and indirect services to countless more. We credit our ability to deliver these services to the strength and commitment of our people. We invite you to explore all that we have to offer!
Relocation Provided?: No
This Systems Analyst for Student Affairs reports to the Associate Vice President of Strategic Enrollment and Innovation (AVPSEI) and serves as a liaison to Information Technology (IT) for all technology systems within Student Affairs. This position will work with departments in Student Affairs to ensure PeopleSoft, and ancillary systems requiring functional users' input are maintained, updated, and usable to meet the needs of the Student Affairs Team. The Systems Analyst uses project management tools to document and track issues requiring elevation to the AVPSEI and IT. This position assists with interface development between ancillary applications and PeopleSoft, and works collaboratively with staff in Student Affairs and IT to identify, develop, implement, and maintain application systems. This position supports the enrollment, retention, and completion initiatives of the College, and demonstrates sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and racial/ethnic backgrounds of community college students. This position may use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.
Essential Duties and Responsibilities:
The following are the functions essential to performing this job:
1. Assist with the application administration duties for ancillary applications in Student Affairs. Responsibilities include account management, report development, interface development, system configuration and security role configurations.
2. Facilitate requirement gathering sessions and analyzes functional business processes for new and existing applications; works with functional leads to identify and implement changes to the business processes that make more effective and efficient use of software applications.
3. Works closely with the Director of Financial Aid and IT to conduct the evaluation, testing and implementation of yearly regulatory updates, patches, fixes, and system modification to ensure efficiency and compliance.
4. Participate in the evaluation and selection process for new applications that reside within the support area of this position.
5. Develop and maintain subject matter expertise in the applications assigned to support.
6. Assist functional leads in learning about new application functionality and processes.
7. Write technical and functional process documentation for the supported applications. Documentation includes training materials, business process solutions, and best practices documentation.
8. Ability to write programming Structured Query Language (SQL).
9. Develop test plans to verify the logic of new or modified applications.
10. Analyze and troubleshoot complex development and production application issues and works with software vendors when needed on resolutions.
11. Assist Enterprise Application Programmer/Analyst with module-specific functionality that may reside in our PeopleSoft or Perceptive Content applications.
12. Assist with interface development between ancillary applications and the core ERP applications.
13. Work with the Financial Aid Department on the annual 'New Year Roll' and system set-up. Assist in the development of quality control over the process.
14. Troubleshoot problems as they arise and recommend and carry out appropriate resolutions.
15. Monitor current and new software module upgrades for availability of new and/or improved functionality in order to enhance business processing for users.
16. Adhere to the highest professional and ethical standards to maintain data confidentiality and integrity.
17. Manage incoming requests for service and new project initiatives; document and track project progress in a central repository and provide managers with updates on the status and expected time to completion.
18. Perform other duties as assigned.
Salary: $74,000 - $80,700 annually
FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more! Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. Frederick Community College, an equal opportunity employer, values campus diversity in students and staff and encourages members from historically under-represented groups to apply.
Frederick Community College (FCC) is a public college accredited by the Middle States Commission on Higher Education (MSCHE). FCC is distinguished by its quality and affordability, making it attainable and valuable for local students. Accredited programs, comprehensive instruction, and affordable costs of attendance have made FCC the learning destination for more than 200,000 students since 1957.