1. As a means to support student persistence to graduation, contribute leadership to a vibrant residential environment that fosters academic success, respect, support, and positive human interaction. Strive to know residents individually and intentionally maximize those relationships to support student success. 2. Aid in creating a dynamic and diverse Residence Life team that is committed to the College's values and goals, and works to provide excellent customer service to students and families. Assist the Director of Residence Life in providing leadership, developing strategic initiatives and regularly setting goals and learning outcomes for the Office of Residence Life that support institutional goals. Provide leadership, supervision, and oversight of the professional staff, and participate in the hiring, training, and evaluation of Resident Assistants, Graduate Assistants, and professional staff members. This includes attendance at hiring conferences, management of position postings, resume review, interview scheduling, development and coordination of training schedules, etc. 3. Coordinate and manage all functions of on-campus housing, including: a. Facilitate the room assignment process for all students (first-year, transfer, returning and graduate students). Maintain accurate housing records and provide occupancy and other appropriate reports. Ensure that all students have up-to-date housing agreements and emergency contact information. Update the housing system to accurately reflect cancellations and student room changes. Communicate with students and parents regarding housing placement, concerns and issues. b. Collaborate with other offices to ensure that housing procedures run smoothly and are effectively communicated with their offices. Work with the staff in Admissions and Athletics regarding housing assignments, pre-term housing, and other administrative issues. Collaborate with the Dyson Wellness Center staff and Student Disability Services to ensure that housing accommodations for students are effectively addressed. c. Coordinate break periods and Summer Housing. Ensure that professional and student staffs are properly prepared to facilitate interim sign up and closing procedures. d. Coordinate campus housing check-in and check-out procedures. Maintain accurate records of keys and occupancy. Train staff on procedures for issuing, replacement, and collection of room keys, and on protocol for room inspections, documentation of condition of rooms, and assessment of room damages. Coordinate damage charges and reporting. e. Provide collaborative service (maintenance, campus safety) when programs or services require a residential component or cooperation (international programs, orientation, intramurals, College Scholars, Premier, camps and conferences, etc.). f. Ensure that the Office of Residence Life website provides complete and timely information for current students, prospective students, families, and campus partners. 4. Provide leadership, and/or spearhead, major office goals/initiatives (i.e. increased housing numbers, implementation of new housing software, new training initiatives for professional and student staffs, new forms of departmental and staff assessment, creation and implementation of a residence life marketing plan, planning and development of a new residence hall, etc.) as deemed appropriate by the Director of Residence Life. 5. Serve as a resource for promoting and expanding diversity and inclusion on campus. Provide support for programs, curricula, and trainings to build the multicultural competence of student leaders, staff members, and faculty, in particular as they relate to the resident student experience. 6. Oversee the day-to-day operation of the residence halls. Ensure that the physical facilities and residential environment are functional, safe, secure, neat, clean and conducive to a positive academic experience. Collaborate with campus safety, maintenance, and housekeeping, and conduct regular tours of campus residence halls to ensure facility issues are being addressed in a timely and effective manner. Work with maintenance and business affairs to oversee the management of all damage/vandalism billing assessed to students. 7. Represent Office of Residence Life in all matters, including College committees, admission visit days, orientation programs, meetings of higher administration and professional organizations and other on- and off-campus settings. Attending and facilitating residence life staff meetings in the absence of the Director of Residence Life. 8. Monitor and assist professional staff and Resident Assistants in planning and conducting programs, including those that involve other campus organizations and personnel, as well as outside presenters and entertainers. a. Establish and nourish relationships with faculty members so as to make a positive contribution to the academic mission of the institution. b. Ensure the recognition of student academic achievement among resident students. Develop systems to have the residence life staff intervene with students who are struggling academically. c. Manage and account for funds allocated to departmental programming, events, and initiatives to ensure that the departmental programming budget is responsibly managed. d. Work to maintain a campus culture of involvement, specifically during weekend events. Collaborate with RHA/RHA advisor to a programmatic backdrop to a vibrant residential experience. 9. Serve as an Administrative Hearing Officer as part of the College's disciplinary process. Manage the student conduct database, including processing incident reports, running reports, and overseeing case management. Manage and hear second-tier cases. Ensure that departmental conduct cases are closed at the end of each academic term. Intervene in and document, when appropriate, student behavior which is inconsistent with College policy or disruptive to the campus community. Determine and implement corrective action, which may include mediation, counseling, or referral to the College's student conduct process. Assist students experiencing personal difficulties through consultation and/or referral to other resources. 10. Serve as a contact in a 24-hour duty rotation schedule, including weekdays, weekends and holidays throughout the calendar year. Offer consultation and guidance to Area Hall Directors and Resident Assistants on call. Respond in person when necessary. 11. Respond to unexpected situations such as disputes between students, violations of College policies by students, medical and other emergencies. In cases of illness or injury, ensure that established procedures are followed and that students have access to appropriate care. 12. Perform related duties, projects, and tasks as assigned that contribute to the effective operation of the Office of Residence Life, in particular, and the College in general.
MARGINALFUNCTIONS 1. Perform routine office functions such as typing, filing and copying. 2. Participate in logistical activities such as delivering materials to and picking up materials from the campus printshop and mailroom, storage areas, vendor facilities and other locations.
OTHERKEYRESPONSIBILITIES 1. Support the College's mission, vision and values, and contribute to the advancement of the College's Strategic Plan. 2. Demonstrate a strong commitment to continuous quality improvement. 3. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.
Bachelor's degree is required. A master's degree in college student personnel or a related field is strongly preferred.
At least three years of professional/progressive experience working with college students in a residential setting. Preferred experience would include management of a facility, supervising others, and organization of the housing selection processes.
To assist the Director of Residence Life in providing overall leadership and management for the Office of Residence Life. To ensure that campus residence halls are managed so that students can enjoy and benefit from the residential experience. To provide leadership for the student, graduate, and professional staff that make up the residence life team. To coordinate, execute, and maintain all functions related to housing assignments and occupancy management, and to assist in the development of a team that is focused on institutional goals of increased persistence and diversity. Review of applications will begin immediately.
North Central College is an Equal Opportunity Employer committed to increasing the diversity of our workforce. NCC provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application or hiring process, please notify the Office of Human Resources. Determinations for reasonable accommodation will be made on a case-by-case basis.
Organization Type: Higher Education Institution