Career Center

Orientation Coordinator

Location: Santa Cruz
Job ID: 31965

JOB POSTING

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NOTIFICATIONS

UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.

Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.

 

INITIAL REVIEW DATE (IRD)

UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.

The IRD for this job is:  03-29-2022

 

ABOUT UC SANTA CRUZ

UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It's known as an unconventional place where innovation and experimentation is part of the campus's DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.

 

DEPARTMENT OVERVIEW

The Office of Orientation is responsible for implementing campus-wide orientation programs to all new freshman and transfer students, and their families. The office works closely and consistently with all campus offices/units to ensure a smooth student transitional experience. The office is part of Enrollment Management, which includes Financial Aid and Scholarships, Orientation and Undergraduate Admissions. Enrollment Management is part of the multi-faceted academic Division of Undergraduate Education.

UC Santa Cruz offers a vibrant community that inspires the intellectual and personal development of all students. The Division of Undergraduate Education supports students and creates a living and learning community where students thrive, belong, and are engaged world citizens. The division assumes primary responsibility and leadership for enrolling a diverse undergraduate student body, ensuring enriching and supportive living and learning environments, and developing exemplary co-curricular programs and engagement opportunities that enrich the UCSC experience and support learning.
 

More information can be found here: https://orientation.ucsc.edu/

 

JOB SUMMARY

Applies professional knowledge of concepts, policies, and procedures related to student services in support of the Orientation Office and Student Services. The Orientation Coordinator provides a full range of student services within the Orientation Office and works independently, and in consultation with the director, to resolve student services-related issues. Recommends and provides support with policies, practices, and procedures. Receives guidance on most group work assignments, including issues requiring in-depth knowledge of specialized programs, and regularly consults with Student Services specialists in the course of completing increasingly complex assignments. Follows standard practices and procedures in analyzing Student Services situations or data from which answers can be readily obtained. Exercises some judgment within defined procedures and policies to determine appropriate action

 

APPOINTMENT INFORMATION

Salary Information: Salary Range: $58,464 - $59,750/Annually. Salary commensurate with skills, qualifications and experience.

No. of Positions: 2

Benefits Level Eligibility: Full benefits

Schedule Information:

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: Mon-Fri
• Shift Includes: Day

Employee Classification: This is a Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Non-Represented

Job Code Classification:  STDT SVC ADVISOR 3 [4575]

Travel:  Never or Rarely

 

JOB DUTIES

• 20% - Utilizes in-depth knowledge of the organization's academic and social resources. Prepares, updates, and evaluates program and project documents as needed. Reviews and updates program processes and procedures yearly to accommodate organizational changes and university targets.  
• 20% - Plans and implements highly visible and complex orientation programs for new students and families both virtually and in-person. Oversees and conducts the administration of on-campus and virtual orientation programs and sessions.
• 20% - Supervises and provides direction to orientation student staff. Including monitoring email and phone communication. Plans and designs workshops for student employees as needed. 
• 15% - Applies professional student services concepts, providing the full range of student services to student populations served by the organization.
• 10% - Applies general knowledge of admissions, financial aid, and advising concepts to train student staff and to help guide new students and families. 
• 10% - Assists in preparing student staff recruitment materials, participates in student interviews, and in coordination with other orientation staff prepares and implements quarterly and yearly Orientation Leader trainings. 
• 5% -  Other duties as assigned.

 

REQUIRED QUALIFICATIONS

• Bachelor's degree in related area and / or equivalent experience / training.
• Strong ability to assess processes and implement improvements.
• Strong written communication skills.
• Strong verbal communication skills. Thorough interpersonal skills. Active listening skills. Possesses strong customer service skills. 
• Organizational skills and ability to prioritize work and meet deadlines.
• Strong proficiency with standard office software as well as internet and email applications.
• Ability to manage multiple projects simultaneously. 
• Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
• Prior event planning experience.
   

PREFERRED QUALIFICATIONS

• Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
• Knowledge of advising and counseling techniques. 
• Knowledge of admissions requirements and financial aid concepts.
• Ability in problem identification and reasoning.
• Ability to develop original ideas to solve problems.
• Interpersonal skills.
• Multicultural competencies; ability to work with diverse populations.
• Knowledge of university policies, processes, and procedures. 
• Ability to interpret policies and develop procedures to ensure compliance.
• Knowledge of languages other than English, both written and oral.

 

SPECIAL CONDITIONS OF EMPLOYMENT

• Selected candidates will be required to pass a pre-employment criminal history background check.
• Must possess a valid license to drive in the state of California.
• Ability to work occasional evenings and weekends. Ability to work increased hours, nights and weekends during the summer months of May, June, July, August and September (peak orientation season).
• The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
• Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.

 

SAFETY STATEMENT

All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.

 

HOW TO APPLY

Attach your resume and cover letter when applying for this job opening. Do not attach any documents to 'My Activities'. Visit our How to Apply tutorial for detailed instructions on our applicant process.

 

EEO/AA

The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.



APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=31965&PostingSeq=1

To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.





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