Program Manager for Global Engagement and Education Abroad
University of Michigan - Ann Arbor
Location: Ann Arbor, Michigan
Internal Number: 218918
The U-M International Center provides a variety of services and programs to assist international students, scholars, faculty and staff at the University of Michigan, as well as U-M students seeking opportunities to study, work, or travel abroad. For more information about the International Center and its services, see http://internationalcenter.umich.edu.
As a member of the Global Engagement and Education Abroad (GEEA) team, implement the International Center’s (IC) on-campus global engagement efforts, including programming and outreach work that facilitates intercultural and international education and fosters a more global campus community. Lead a range of the IC’s signature programs and activities. Develop GEEA’s communications and social media, and assist with logistics for the unit.
EDUCATIONAL PROGRAMS AND TRAINING (50%)
Under the supervision of the Assistant Director for Global Engagement and Education Abroad and along with the GEEA team, develop, plan, implement, and evaluate a wide variety International Center programs, training and initiatives, including:
Transition, orientation, informational, cultural, and social programs for international students, scholars, employees, and dependents.
Intercultural and leadership seminars and workshops.
Programs designed to foster meaningful interaction between U.S. and international students and to provide opportunities for international students and scholars to gain a greater understanding of US society and culture.
Intercultural intelligence training for U.S. and international students, and for the larger UM community.
Locally-based global engagement options for U.S. students who are not able to have an education abroad experience (including service, multicultural events, and integration programming).
Local and regional excursions for international students.
Initiatives designed to improve the campus climate with regard to diversity, equity, and inclusion, and advocate for both international and domestic populations on campus.
International Center Student Council (advisory board) programming and initiatives.
International career related programs (i.e.: International Career Pathways Series, Navigating the US Job Search).
MANAGING COMMUNICATIONS AND OUTREACH (20%)
Lead communications and outreach for GEEA programs, resources, and initiatives for international and domestic student, scholar, international education colleague, and intercultural. organization audiences. This includes curating and branding IC newsletters, announcements, social media accounts, and other resources for internal and external stakeholders.
Ensure that GEEA portions of the IC website and online materials and videos are maintained, updated, and improved as needed.
Develop, prepare, and distribute programs and activities announcements and ongoing newsletters.
Maintain an updated knowledge of trends in communication and social media, particularly as they relate to reaching international students and scholar audiences.
INTERCULTURAL AND DEI INITIATIVES (20%)
Co-organize the annual Intercultural Leadership Seminar for GEEA.
Contribute to international and intercultural relations initiatives and ensure consideration of underrepresented populations.
Communicate opportunities, issues, perspectives, and challenges facing the international population through interfacing with departments and collaboration teams.
Provide assistance on Education Abroad and Peace Corps related programming, outreach, and advising, with special attention to underrepresented participants and campus-wide units serving these populations.
Review, develop content and design, and execute intercultural education and DEI programs, training, and resources to improve international – domestic student integration and relations.
OTHER DUTIES AS ASSIGNED (10%)
Collaborate with Student Life and International Education Network partners on various programs, committees, and initiatives.
Perform other duties as assigned by the GEEA Assistant Director, senior GEEA staff, or the IC Director.
A minimum of 2 years of work experience in the area of international education administration, student affairs, intercultural affairs, counseling or similar field
Experience living, working and/or studying in another country
A general understanding of Student Life philosophy and commitment to student development
Experience planning, developing and implementing programs, events, and/or activities
Experience managing communications, such as newsletters and social media accounts
Master’s degree in a relevant field (e.g., international education, cultural studies, higher education, student affairs, social work or counseling).
Experience designing and coordinating programs for international and domestic students in a college or university environment.
Experience working with and advising international students or students seeking education abroad opportunities.
Experience in diversity, equity, and inclusion programming or initiatives.
Familiarity with and appreciation of diverse cultures.
Experience learning and/or working in the area of intercultural communication, intercultural competence, social justice education, and/or leadership development.
Experience in assessment, curriculum development or program design.
Experience training, teaching, or presenting to a range of audiences (i.e.: students, professional colleagues, etc.).
Experience with Microsoft Office Suite at an intermediate or better level, and experience with AV equipment (laptop, projector, etc.).
A demonstrated interest in diversity, equity, and inclusion issues and intercultural intelligence/cultural humility work.
Ability to exercise initiative, independent judgment, tact and diplomacy.
Strong administrative, organizational, and problem solving skills, including excellent attention to detail and the ability to meet deadlines.
Ability to adapt to changing demands and priorities and to develop and implement new tasks and initiatives.
Demonstrated ability to work effectively with individuals and groups from a variety of identities, cultures, backgrounds, ideologies, populations, including personal and social orientations (e.g. nationality, race, ethnicity, religion, gender, sexual orientation, ability, class, and other social identities).
Excellent communication and interpersonal skills.
Ability to accomplish tasks autonomously as well as in collaboration with teams.
Ability to work flexible hours, including occasional nights and weekends.
Ability to set expectations and achieve results while contributing to the larger unit goals & mission.
Monday – Friday 8:00am to 5:00pm in general, with ability to work occasional nights and weekends for programming and events. Ability to travel within the US and overseas, on occasion.
This position may be eligible for remote and/or flexible work opportunities at the discretion of the hiring department. Flexible work agreements are reviewed annually and are subject to change dependent on the business needs of the hiring department, throughout the course of employment.
Ability to move up to 15 lbs and transport items across campus on occasion.
May be expected to direct the work of student workers as required for management and implementation of programs and initiatives.
This role may have reporting obligations under Title IX and Clery.
Authorization to work in the U.S. is a precondition of employment and applicants for this position.
Salary may vary depending on qualifications, experience, and education of the selected candidate.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
U-M COVID-19 Vaccination Policy
COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine. This includes those working remotely. More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.