The University Registrar's Office is responsible for the planning and management of registration, student records, grading, and degree conferral activities for all divisions and programs of the University, with over 10,000 degree students and 3,000 continuing education students. The Assistant Registrar, External Credit is a member of the External Credit and Degree Conferral unit with specific focus on the evaluation, articulation, and award of all external credit for the University. This position serves as a member of the administrative leadership team of the office, helps direct overall policies, and gives expert advice and counsel to management on setting the direction of the unit. The incumbent will work collaboratively with their counterpart in degree audit and conferral, continually working to foster a team environment and ensure the work of the full unit is considered when prioritizing work. The Assistant Registrar is responsible for: centralizing and continually improving processes and student services in the area of external credit; creating and maintaining a transfer articulation knowledge-base; creating innovative, student-centric approaches to functions within the unit; ensuring all processes are fully compliant with all NYSED, MSCHE and other related regulations as well as consistent with best practice in the field; managing a union support staff member and provide guidance for student workers; and serving on key committees with University partners. This position reports to the Associate University Registrar for External Credit and Degree Conferral.
The New School is strongly committed to diversity and inclusion in the workplace and particularly seeks applications from members of underrepresented groups, as well as candidates who share this commitment.
Serves as a member of the administrative leadership team for the University Registrar's Office.
Responsible for all external credit functions at the University.
Responsible for managing support staff positions (to include student workers) within the External Credit and Degree Conferral unit, including: hiring, training, and coaching of staff.
Ensure all external credit processes are in compliance with all NYSED, MSCHE, and other related regulations as well as consistent with best practice in the field.
Responsible for developing and executing process improvements within the external credit unit as well as collaborate with personnel in Admissions, Student Success, and advising personnel in the colleges.
Develops and maintains credit articulation and test score tables as well as continually seeks opportunities to simplify and streamline related processes.
Coordinate with appropriate academic partners in the colleges to facilitate course equivalencies decisions.
Assist students and University staff to understand, troubleshoot, and resolve external credit and articulation inquiries and issues.
Directs the processing of all external credit evaluations, articulations, and awarding of credit.
Serves on a variety of university committees related to the work of the Registrar's Office.
As new opportunities and shifting priorities are realized, maintain an agile and nimble disposition and response.
Other duties as assigned.
Three years of progressively responsible full-time work experience
One year of Registrar's Office experience or equivalent
Experience with student information systems, or similar relational database, and reporting software
Exceptional interpersonal, oral, and written communication skills
Demonstrated organizational and administrative expertise
Must possess the ability to creatively problem solve; maintain curiosity; demonstrate empathy; and maintain a commitment to an inclusive and team environment
Demonstrated experience working at a high level in the Microsoft Office suite, including Excel and PowerPoint
Ability to adhere to University COVID-19 policy and requirements
Experience with Banner, Hyperion, Tableau, Perceptive, Starfish
Experiencing managing staff within a Registrar's Office
The New School, a leading university in downtown New York City, offers degree and nondegree academic programs in design, the social sciences, the liberal arts, management, the arts, and media. Students benefit from small classes, superior resources, and renowned faculty members who practice what they teach. Continuing education courses and public programs place the university at the center of New York’s cultural and intellectual life.