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PT Support - Help Zone Support
Lansing Community College
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Details

Posted: 15-Jun-22

Location: Lansing, Michigan

Salary: Open

Internal Number: 492751

Title: PT Support - Help Zone Support

This posting is open until filled

The date after which applications are not guaranteed review is:  6/29/2022

Hours Per Week: Up to 28 Hours

Compensation Type: Hourly Salary

New Hire Starting Pay: $11.59 - $13.10

Employee Classification: PT Support Staff- Union

Level: PT Support-S3

Division: Academic Affairs Division - 40000

Department: Library Technology Resources - 20550

Campus Location: LCC Downtown Campus

Position Type: Regular/Continuing

Bargaining Unit: PTCTU

To view the applicable labor contract, visit the Labor Relations web site.

Job Summary:

Provide customer service, technical support, and frontline assistance to students, faculty and staff in the TLC Help Zone and West Campus Technology Resource Center. Model excellent customer service, resolve problems and respond to requests.
Required Qualifications:

High School Diploma

Customer Services Experience

Familiarity with a variety of computer technologies.

Excellent interpersonal skills.
Preferred Qualifications:

Associate’s Degree

Experience working in an academic setting

Lansing Community College is an equal opportunity, educational institution/employer.

 

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About Lansing Community College
Lansing Community College (LCC) is one of the largest community colleges in Michigan, serving more than 23,000 students each year. It offers more than 200 associate degree and certificate programs in addition to career and workforce development and personal enrichment options. LCC was founded in 1957 and is consistently named one of Michigan’s best community colleges, and students enjoy unsurpassed instruction, beautiful facilities, cutting-edge technology and comprehensive support services.
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