Calvin University is seeking a Business Analyst to maximize the use of our systems and data in support of enrollment strategy, goals, and operations.
The primary function of the business analyst is to ensure and support effective and efficient systems and business processes of the enrollment division. The business analyst will be responsible for developing a comprehensive knowledge of the existing systems and processes and identifying areas for innovation and improvement. The business analyst will:
Assist in managing and understanding the configuration and operation of business processes, student information systems (Workday), and business management systems/CRMs (Slate) for admissions and financial aid.
Identify and implement strategies for enhancing or further leveraging existing business tools, including the integration of Slate with Workday, mobile apps, and other campus-wide systems as required.
Provide ongoing assessment of business processes and system configurations to ensure that systems and processes operate optimally and evolve with the changing needs of the institution.
Anticipate business needs, provide supporting analysis, and scope solutions that account for operational, system, reporting and financial considerations.
Work closely with stakeholders and end users to understand and define business requirements and translate them into effective solutions.
Effectively document processes and communicate with stakeholders and end users when changes are made.
Create and maintain sustainable processes and systems that enable efficient business operations as well the effective use of data for reporting and decision making.
Assist in generating and managing accurate operational reporting on enrollment data.
Partner with the office of Institutional Technology and other offices to facilitate a seamless student experience throughout the University
Bachelor's Degree in computer science, computer information systems, or related field/comparable experience.
3 years of experience performing functions within the area of business analysis.
Familiarity with ERP and CRM systems, database concepts, and data management.
Experience in college/university administration, admission, or other enrollment management areas
Skills, Knowledge or Abilities Related to the Job
Effective oral and written communication skills including the ability to interpret complex policies and procedures and communicate technical information to all levels (technical and non-technical end users) of the organization.
Excellent problem solving and investigative skills. Ability to anticipate and recognize potential for errors and areas for improvement within processes/reports/systems. Ability to deliver solutions that are strategic, sustainable, analytical, and creative
Ability to use discretion, good judgement, and maintain confidentiality while working with sensitive information.
A strong commitment to ensuring the accuracy and reliability of collected information.
Ability to manage a workload with changing priorities and varying stakeholder interests.
Effective as a team player (with ability to work with different levels and units) as well as ability to work independently
Strong desire to learn, and ability to develop and maintain knowledge of current and emerging technologies available to improve the enrollment process.
Ability to establish and maintain collaborative working relationships with individuals at all organizational levels.
FAITH and EDUCATIONAL COMMITMENT
1. Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
2. A commitment to the Christian faith and to the integration of faith, learning, and student development.
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.
Calvin University is a Christ-centered community of more than 3,700 students from across the nation and around the world, 245 committed and caring Christian professors providing outstanding instruction, and 460 dedicated staff professionals. Calvin students study the liberal arts and select from a broad range of majors and professional programs. The university fosters scholarship that creates new knowledge, performs creative work, and sustains natural and cultural resources. A Calvin education, marked by scholarly engagement with enduring questions and emerging concerns, prepares students to answer the call to serve God as agents of renewal.