Career Center

Program Coordinator, Graduation Readiness


About Westfield State University:

In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.

Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.


Job Description:

Campus Title: Program Coordinator, Graduation Readiness
State Job Title: Staff Assistant
Department: Center for Student Success and Engagement / TRIO Student Support Services Program
Job Code: HA5600
FLSA Status: Exempt
Funding: 7115-6014 (Grant Funded)
Bargaining Unit: APA
Job Type: Full-Time, 5 Year Grant funded
Timeframe: 48 weeks
Shift: Monday-Friday 9:00a.m.-5:00p.m. Internal Applicants Only
Regular Days Off: Saturday and Sunday
Supervision Received: Director, TRIO Student Support Services Program
Supervision Exercised: None.
Salary: $47,000-$52,000 (Salary to be commensurate with education and experience)

General Statement of Duties: Under the leadership of the Director, TRIO Student Support Services Program, the Program Coordinator will assist program staff in creating, overseeing, evaluating, and evolving academic initiatives, programs and services, and other activities that will support the mission of a federally funded TRIO Student Support Services project in accordance with the U.S Department of Education approved grant.

The Program Coordinator will be responsible for developing comprehensive academic and personal action plans with project participants in order to support their academic adjustment, decision-making, academic achievement, and persistence. This Program Coordinator position will have a special focus on Graduation Readiness programming, related to workforce readiness, graduate school preparation and application, and financial literacy and wellness.

The Program Coordinator will work collaboratively with the Director and other project personnel to successfully achieve the goals and objectives of the project and of the position.

Duties and Responsibilities:
Duties include but not limited to:
Essential:

• Maintain a student caseload; provide academic, psychosocial, career, graduate school, financial literacy counseling, coaching, and advising.
• Develop academic and personal success plans with program participants, taking into consideration individualized student needs and specific TRIO services.
• Assess participant academic performance; teach academic skills and learning strategies as needed.
• Coordination of information related to workforce readiness, graduate or professional school preparation & application, and financial literacy and wellness. Develop and implement assessments of these services, and make changes to services as needed. Act as liaison between the TRIO Program and University's Career Center, Center for Undergraduate Research and Creative Activity (CURCA), Financial Aid, and other campus entities to coordinate collaborative programming.
• Provide collaborative support to students to assess their personal needs with financial literacy, issues affecting academic performance, and life after graduation.
• Establish and maintain liaisons with important campus resources to ensure required services are provided to TRIO project participants.
• Maintain student files and electronic records in program data systems.
• Design and facilitate academic, personal development, financial literacy, social enrichment, career, financial, and graduate school programming using a range of modalities (in-person and remote).
• Participate in the planning and implementation of a recruitment and persistence plan; uphold equal access to project services for participants.
• Attend periodic, relevant professional development opportunities.
• Participate in university-wide initiatives.
• Perform other duties and manage projects as assigned by Director, TRIO Student Support Services Program.

Requirements:

Required Qualifications:

• Master's degree in a relevant field (Education, Behavioral and/or Social Science, Higher Education Administration, Student Affairs Administration).
• A minimum of three years working with college students needing specialized support.
• Previous experience working with students with documented disabilities, and students from diverse socioeconomic and ethnic backgrounds.
• Knowledge of college/university academic and financial assistance procedures; ability to work with sensitive and confidential student information.
• Knowledge of theories and best practices in student academic development.
• Well-developed written and oral communication skills; strong interpersonal and organizational skills.
• Ability to work occasional evenings and weekends.

Preferred Qualifications:

• Prior experience advising undergraduate students (strongly preferred).
• Experience working with a TRIO Program (or similar program).
• Demonstrated abilities to establish and maintain a productive working relationship with multiple constituencies across campus.
• Experience with facilitation and design of presentations, workshops and/or seminars.
• Working knowledge of student management database systems such as BANNER, Degree Works, and BLUMEN.
• Preference is given to candidates with similar backgrounds to populations the program serves (first generation college, low-income, or having a documented disability).

Additional Information:

Salary:
For the majority of new employees, the minimum starting salary will apply. Specific salary for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining and state policies and procedures.

State job specifications for this position may be found at the department of higher education website: http://www.mass.edu/foremployees/classificationspecs/classspecs-pers.asp

Disability Accommodations:
Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.

Background Check:
Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.

Covid-19 Requirements:

Westfield State University requires all Westfield State University employees to have received COVID-19 vaccination and Booster or to have been approved for exemption as a condition of employment. Upon offer, details about how to demonstrate receipt of vaccination or request an exemption due to a sincerely held religious belief or if the vaccine is medically contraindicated will be provided.


Application Instructions:

An on-line application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically attach the following documents:

• Resume
• Cover Letter
• Contact information for three references *
• Copy of unofficial transcript of highest degree

* Provide the contact information for reference providers in the reference section of the online application.

Deadline: The job posting will be open a minimum of ten days and, if needed, will remain open until finalists have been selected.

NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.
Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.



To apply, visit https://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=148505&CNTRNO=4&TSTMP=0





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