Health Professions and Medical Services Recruitment and Retention Specialist
Wytheville Community College
Location: Wytheville, Virginia
Internal Number: 47328
The mission of Wytheville Community College is to provide a quality, comprehensive education for the citizens of the counties of Bland, Carroll, Grayson, Smyth, and Wythe and the city of Galax. To achieve this mission and to fulfill its role as an educational leader and partner, Wytheville Community College commits to a student-centered environment by: providing programs and courses in occupational-technical education, college transfer education, general education, developmental education, distance education, continuing education, and workforce development; utilizing a broad range of instructional technologies, methods, materials, and facilities that are designed to meet the diverse needs of students; offering a supportive, comprehensive program of student development services that contribute to student persistence, success, and citizenship; fueling regional and state economic development by forging partnerships with businesses, industries, public agencies, civic groups, public schools, and other institutions of higher education not only within the service region but throughout the Commonwealth; promoting Appalachian Culture and cultural opportunities of Southwest Virginia; promoting accessibility; promoting accessibility and affordability; and ensuring quality in all programs and services.Wytheville Community College (WCC) is seeking a full-time candidate to coordinate the recruitment and retention of students interested in Health Professions and Medical Services Programs from perspective students' initial contact with the college to eventual graduation. The position will require service to the WCC campus, Crossroads Institute in Galax, and WCC at the Henderson in Marion, and the local region. The primary purpose of the position is to provide a consistent point of contact and to assist students with understanding and completing program requirements. The Health Professions and Medical Services Recruitment and Retention Specialist works collaboratively with the Office of the Registrar, Student Services, Public Information, and other departments as related to recruitment, enrollment, and retention of WCC Health Professions students. This position also works with local high schools, Career Coaches, and external service programs to recruit and enroll students based on WCC program selective admissions standards.Responsibilities will include but not be limited to the following:Collaborating with the Health Professions Program Heads in regards to program support and retention objectives, which includes student recruitment, selective admissions advising, program orientation, and retention strategies;Working with counselors, Career Coaches, faculty, and local/state agencies in the target area to market programs and offerings of WCC;Collecting, compiling, analyzing, and documenting a complete participant record. Assisting with the development and individualized Student Success Plan for each student recruited who applies for admission;Assisting with the assessment of the academic and career goals of both applicants and students at each phase of recruitment, enrollment, and retention process;Coordinating student support efforts related to cultural awareness, study skills, reading, writing, goal-setting, oral skills and academic skills before, during, and after program enrollment;Coordinating study skills sessions and workshops to students required to complete the TEAS Test and other program and licensure specific evaluations;Serving as the primary point of contact for selective admissions and pre-health students during their application process to Health Professions Programs. The position will assist with outreach and be required to maintain active communication with and assistance to students waiting for program entry. It is expected the position will assist applicants during their transition from interested citizen, to candidate, to accepted student either in Health Professions Programs or in other WCC programs as appropriate to student needs;Serving as a liaison to students who are not allowed selective admissions, are at risk of academic failure, or who leave their program of choice. This will include referring students to advisors/counselors to help students identify alternative pathways to success and career accomplishment;Participating on teams to identify barriers to student success in retention and graduation rates;Collaborating with the WCC Success and Career Coaches on recruitment activities for local high schools; andPerforming other duties as assigned.
High School Diploma or equivalent;Experience working in a collaborative work environment that required strong communication and relationship building skills;Experience working with internet applications and PC-based software (Microsoft Office, Zoom, Google Chrome, etc.);Outstanding customer service experience;Strong organizational skills.
Virginia's Community College's educate 240,000 credit students annually and over 170,000 non-credit students at 23 Community Colleges with over 40 campus locations throughout the Commonwealth. Our mission is to provide comprehensive higher education and workforce training programs and services of superior quality. These programs are financially and geographically accessible to meet the individual, business, and community needs of the Commonwealth.