Department: College of Education and Human Development (CEHD)
Administrative Office Specialist / Program Office Manager
The Division of Elementary, Secondary, and Literacy Education in the George Mason University College of Education and Human Development (CEHD) invites applications for a full-time Administrative Office Specialist/Program Office Manager.
George Mason University has a strong institutional commitment to achieving excellence and diversity among its faculty and staff and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
About the Position:
We are seeking applicants who have administrative experience and expertise in higher education. As a staff member, the candidate would be working closely with students, faculty, and staff and thus needs to have a strong service orientation and excellent communication skills. The candidate provides information and guidance to prospective and current students, assists the program faculty with academic advising, works with administrative leaders within and outside the division, and coordinates the admission cycle for the division.
The candidate will provide general administrative support for the office, including, but not limited to, scheduling appointments, data entry (CRM), CourseLeaf/CLSS, supporting hiring processes, contract support, course scheduling, assisting with program outreach and marketing, admissions coordination, and other administrative projects and data support. A high level of problem solving is required with the ability to answer general and complex problems regarding programs, and the candidate will collaborate effectively with other staff and faculty to create a welcoming environment. The position works closely with other university offices in meeting program goals and completing tasks.
Located just a short distance from Washington, D.C., CEHD is a dynamic academic unit committed to innovation and excellence in its research and teaching activities.
Serve as the point-of-contact for the division and academic programs, including responding to emails, answering telephone inquiries, and assisting in-person visitors;
Manage day-to-day operations of the division and programs;
Provide outreach and student services, including engaging with prospective and current students;
Contribute to student recruitment and stakeholder outreach efforts, including creating and disseminating information;
Arrange, coordinate, and participate in information sessions and orientations;
Coordinate, review, and track admissions applications and processes;
Manage contract cohort admissions, scheduling, and registration;
Organize, process, monitor, and retain student forms and paperwork;
Provide academic program support, including support with accreditation and program review, course enrollment monitoring, course scheduling, course syllabi preparation, and desk copy and textbook orders;
Coordinate academic program events, including scheduling, marketing, invitations, catering, and technology;
Perform administrative duties, such as records management and retention;
Serve as CEHD Student and Academic Affairs, CEHD Admissions, HR and Bookstore liaison;
Assist faculty and staff with projects, activities, and initiatives; and
Supervise work study students.
Bachelor's degree, or an equivalent combination of education and experience;
Experience with tasks aligned with this position within a higher education setting;
Demonstrated effective verbal and written communication skills;
Demonstrated ability to manage projects and to consistently apply standard operating procedures and business processes;
Experience working with a customer relationship management (TargetX/Salesforce), student information (Banner), CourseLeaf/CLSS and/or other IT system used to support higher education; and
Experience working with a diverse group of individuals.
Experience with event planning.
Salary: Commensurate with education and experience.
Location: Fairfax, VA
Mason Ad Statement:
Great Careers Begin at Mason!
George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report
George Mason University is a public, comprehensive, research university established by the Commonwealth of Virginia located in Northern Virginia, outside of Washington, D.C. Mason was initially founded as a branch of the University of Virginia in 1949, and became an independent institution in 1972. George Mason University is an innovative and inclusive academic community committed to creating a more just, free, and prosperous world.
George Mason University has 37,000 students from all 50 states and 130 countries and a residential population of more than 6,000 students. Mason is a vibrant and dynamic community of scholars. 80% of our students are employed within six months of graduation. Nearly two-thirds of the 140,000 Mason alumni live and work in the Washington, D.C., metropolitan area.
Mason is a young university that, in just a short time, has made impressive strides in size, stature and influence. Today, as Virginia’s largest public research university, we are setting the benchmark for a bold, progressive education that serves the needs of our students and communities. To that end, we have 10 schools and colleges devoted to a variety of study.
We prepa...re Mason students for the demands of work, social responsibility, and life in an ever-changing global society. University Life's mission statement is core to our work. We support every student at Mason, from orientation through graduation.
George Mason: Patriotism Personified.
George Mason, for whom our university is named, was one of the greatest of the founding fathers of the United States. Mason drafted the Virginia Declaration of Rights, which became a model for the first 10 amendments to the U.S. Constitution, known as the Bill of Rights.
We Are in Virginia. But We Serve the World.
Mason is committed to creating a more just, free and prosperous world. Located in one of the most important political, economic and intellectual hubs in the world, we accept our responsibility to serve others: to help our students succeed, enrich the life of our community, and contribute to solving some of the most complex global problems of our time.
Washington, D.C.: Land of Opportunity.
Mason’s main campus is in Fairfax, Virginia, just 15 miles outside of Washington, D.C. The nation’s capital is easily accessible by car or public transportation.
At Mason, you can enjoy the best of both worlds: a beautiful wooded residential campus and outstanding college experience, as well as numerous internship and recreational opportunities that only a world-class urban setting like D.C. can offer.
You can intern with National Geographic or the Justice Department, visit the numerous museums with your Art History classmates, take a selfie in front of Lincoln Memorial, catch a Nationals baseball game, kayak along the Potomac, or check out the many neighborhoods where you’ll discover lots of great shopping, places to eat, art galleries, music venues, and much more. You can attend events and hear nationally recognized speakers. You’ll run out of time before you run out of things to do.
There’s more to explore. Students participate in a field trip to the Library of Congress in Washington, D.C., organized by the Office of International Programs and Services.
In just a short drive, you can be hiking in the Shenandoah Mountains or walking the boardwalk in either Ocean City, Maryland, or Virginia Beach, Virginia.
Our closest airports are Dulles International Airport and Ronald Reagan National Airport, and Mason is easily accessible by public transportation. Free shuttle buses help you get to the nearest Metro station in Vienna, Virginia, just a short distance from our Fairfax Campus. The Arlington Campus is within walking distance of the Virginia Square-GMU stop on the Orange Line.
Enriching Work Environment.
We will invest in recruiting, retaining, and developing talented and diverse faculty and academic and professional staff. We will create a vibrant campus life in which all members can grow and thrive.
Diversity is one of our core values; everyone is welcome here. Mason was recently named the most diverse university in Virginia by U.S. News & World Report.
We bring together a multitude of people and ideas in everything that we do. Our culture of inclusion, our multidisciplinary approach, and our global perspective makes us more effective educators and scholars.
While at Mason, you’ll be making your own decisions and forming your own view of the world. Engaging with diverse groups of individuals, including students, faculty, and staff, will enrich this experience. You will learn from them, and they will learn from you.
We have a variety of communities here, and you're sure to find a group of people who are like you. The great thing is you'll also be embraced by communities of people who are not like you. At Mason, you'll be in a place where the whole is greater than the sum of its parts.
Interacting with people from a variety of backgrounds will:
•Widen your outlook of the world,
•Show you how to work and collaborate with people of differing views,
•Expose you to new perspectives from people with disparate life experiences, and
•Give you the social skills to interact with all kinds of people.
Diversity also enhances learning and creative thinking by prompting the study of new material and the awareness of fresh viewpoints. The power of many perspectives will boost your capacity to explore original ideas and solutions. Seeing issues in a new way heightens your creativity and problem-solving abilities.
Another benefit: As our nation becomes more diverse, students who learn in a diverse environment will be more competitive in an increasingly global economy. You’ll enhance your critical thinking skills and improve your ability to develop nuanced solutions to real-world problems.
Accessibility @ mason provide information regarding the physical access of all campuses and online accessibility of programs and services. Information for disability related services and resources available to all employee, students, and visitors the entire university include physical access to buildings, parking policies, and emergency evacuation procedures.
We are an open and welcoming community. We partner with public and private organizations in our region and around the world. We proactively engage with our community. We define our success by how many talented students with potential we serve, not how many we leave out.
Social and Cultural Venues.
Our venues bring world-class performances to the community through vibrant concerts and events. Community members are invited to take part in many artistic and cultural offerings at Mason. Spaces are also available to rent for your next event.