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Associate Director, Penguin Service Center
Department: Registration & RecordsEmployment Type: Full TimeJob Category: Professional AdministrativeMajor Work Characteristics : Maintains and manages the activities of the Penguin Service Center: A One Stop for Campus to receive essential information, find guidance and resolve enrollment-related concerns in financial aid, records, registration and student billing. Ensures unparalleled customer service for all cross-functional transactions of the office. Provides direct supervision for Penguin Service Center staff and manages all training support. Stays up to date on university, departmental, federal, and state regulations; exercises authority to implement changes and make exceptions. Research


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