Assistant Director of Admission Operations Miami University Hamilton, OH/Middletown, OH
Regional Enrollment & Admissions: The Regional Assistant Director of Admission Operations is responsible for helping to design, implement, and evaluate admission operations and systems at Miami University Regionals, the regional system of Miami University, a highly-regarded public university with a national reputation. Working with and reporting to the Regional Associate Director of Admission, Operations, this position will serve both the Hamilton and Middletown campuses in providing oversight and reporting for distinct Admission operation initiatives, formulating strategies, plans, and goals for Admission operations, systems, and performance; managing admission policies, procedures, and systems performance to achieve optimum enrollment targets.
The Regional Assistant Director Admission Operations will:
Facilitate the timely and accurate delivery of all recruitment, procedural and ad-hoc emails, text messages, and mailings to prospective students and applicants through a close partnership with Regional Admission Leadership; set up, maintain and monitor automated communications.
Assist in the implementation, maintenance, and testing of Technolutions Slate database system as it relates to recruitment and application data and processes and online application review; routinely review product documentation and user forums for enhancements leading to increased functionality and automation of processes
Build queries, reports, dashboards, and widgets as needed for internal and external reporting, communication delivery, and data management
Create, maintain, utilize, and automate data imports (ad hoc and source formatted) to import data sources, including but not limited to - test scores, search name buys, model scoring files, and college fair attendee files
Manage the Office of Admission Request for Information form and all related communications
Assist with testing and management of Slate online student status page as it relates to decision release and content display
Perform a variety of complex to advanced administrative tasks which may include reviewing admission processes and various financial and budgetary tasks
Maintain and improve application/forms, checklist, review, decision release, and confirmation processes for special programs such as ELC, Nursing, etc.
Assist with creation and management of staff assignment rules and other rules to automate processes within Slate
Create written training documentation for all processes related to Office of Admission business practices and present technical processes to staff in a clear, procedural manner
Assist with review and evaluation of records to ensure integrity of recruitment and application data within Slate; identify problem records, resolutions and training needs among staff to prevent issues
Work with vendors and other organizations as they pertain to online applications, applications fees/refunds, electronic transcripts, test scores, data management, mail processing and other areas
Other duties as assigned
Required: Bachelor's degree with a minimum of 1 year of full-time professional experience working in higher education, admission, operations, marketing/sales, or related field; Master's degree will be considered in lieu of year of experience; Experience utilizing/managing operations and/or systems related functions; Ability to compile, analyze, summarize, and communicate data and reports; Experience working with relational databases, writing reports and/or queries using various tools; Experience with Microsoft Office and/or Google applications; Ability to perform complex data research to identify and correct data issues. Position not eligible for H-1B sponsorship.
Consideration may be given to candidates with a master's degree in higher education, business, operations, or related field; Experience in University/higher education setting; Experience with recruitment and admission data; Experience with Technolutions Slate and/or Ellucian Banner.
Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of sex/gender (including sexual harassment, sexual violence, sexual misconduct, domestic violence, dating violence, or stalking), race, color, religion, national origin (ancestry), disability, age (40 years or older), sexual orientation, gender identity, pregnancy, status as a parent or foster parent, military status, or veteran status in its recruitment, selection, and employment practices. Requests for all reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.
As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at http://www.miamioh.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2225. Criminal background check required. All campuses are smoke- and tobacco free.