About the Job: The PhD & Certificate Program Coordinator includes four major areas of responsibility: supporting student success, managing the admissions and recruitment process, program development/operation, and contributing to the School of Nursing community through service and professional development. The PhD Program Coordinator will fully support all PhD and certificate students from inquiry to graduation. This position is expected to apply an equity and student success lens to meet collegiate and university goals in the areas of retention and timely student progress and student support. The position is housed in the Office of Student and Career Advancement Services in the School of Nursing (OSCAS) and reports directly to the Assistant Director of Graduate Programs. This position will have the ability to work from home approximately 2-3 days each week.
Direct Student Success Support (40%)
Counsel students to guide them through Program, College, and University Policies and Procedures, including providing direction regarding required curriculum and program milestones
Monitor students’ degree progress and ensure timely completion of their program plan and graduate milestone procedures,
Counsel students on individual concerns or barriers that may arise and facilitate connections to the appropriate resources for addressing needs and concerns.
Collaborate with faculty advisors to provide holistic student support.
Place or remove holds on student accounts and authorize registration, curricular, and some policy exceptions (e.g., extension of leave of absence).
Guide international students through their unique processes and work with ISSS to assure proper paperwork and compliance throughout the program.
Create and communicate welcome materials for new students (e.g., new student checklist, orientation information, course registration)
Collaborate with Ph.D program director and academic program staff to plan Doctor of Philosophy Intensive Experience events
Admissions and Recruitment (40%)
Oversee the overall program admission process for the Nursing PhD and certificate programs.
Guide prospective students, applicants, and admitted students through the admission process
Coordinate faculty involvement in the holistic admission review process.
In collaboration with the Assistant Director and Director, design and implement program admissions and recruitment strategy, from prospective student through orientation.
Create a welcoming and positive recruitment experience for prospective students and applicants.
Data and Program Management (10%)
Act as program subject matter expert in systems such as Slate, PeopleSoft Campus Solutions, MyU, Reporting Center, GPAS, PCAS, and U of M Reports.
In collaboration with the DGS/Program Director, oversee the scholarship awarding process
Serve as a resource for the program to help support students and faculty in understanding how best to use systems and locate information.
Develop and maintain student resources (program plans, student handbooks, forms)
Identify program needs (based on observation, data, and interactions with faculty, students, and other staff) and create optional plans for addressing (e.g., recruitment/retention, funding resources, research opportunities).
Ensure catalog reflects accurate requirements to facilitate timely degree progress and programming of key systems (i.e., GPAS, PCAS)
Support the management of student finances and fees by collaborating with the Scholarship Committee and Business Office on waivers, exemptions, and credit thresholds.
Special Initiatives and Professional Development (10%)
Seek out and fully participate in professional development opportunities
Collaborate on the planning and execution of select student services initiatives and programs, such as new student orientations, Career Week, and other special events
Serve on School of Nursing and University-wide committees as requested
Assist the School of Nursing with various events, including but not limited to fall and spring commencement ceremonies and orientation for other degree programs
Staff advisor for the Organization for PhD in Nursing Students
Other duties as assigned.
All required qualifications must be documented on application materials
BA/BS with two years or relevant experience or a combination of related education and work experience to equal six years
Commitment to equal opportunity, access, equity, social justice, and diversity
Excellent time management, organizational, and problem solving skills
Demonstrated ability to build relationships in an education setting with a large and diverse student, staff, and faculty population.
Demonstrated ability to work in a fast-paced environment and prioritize conflicting demands.
Excellent oral and written communication skills
Strong experience with or quick ability to learn database and enterprise systems used for student records, advising, and reports
Ability to display accountability and responsibility in determining priorities and implementing processes that will match the mission and values of the Office of Student and Career Advancement Services
Demonstrated ability to work independently, collaboratively with a team, and with supervision
Ability to work some evenings and very occasional weekends
Experience working within the University of Minnesota-Twin Cities campus
Experience working with the following systems: PeopleSoft, Slate
Experience developing, organizing and coordinating orientation programs and other student events: information sessions, commencement ceremonies, etc.
Experience interpreting complex policies and communicating these to various constituents.
Training or experience with career development programming.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.