University of Rochester - Wilson Commons Student Activities
Location: Rochester, New York
Type: Full Time
Required Education: Masters
Internal Number: #236959
The Associate Director of Student Life Operations manages the day-to-day operations of student life spaces on campus, including Wilson Commons, Douglass Commons, Genesee Hall and Spurrier Hall, to provide dynamic and vibrant spaces for the campus community. This position provides insight and recommendations on strategic planning, financial management, student development and departmental meetings/trainings for Wilson Commons Student Activities.
Trains, develops, supervises and evaluates professional staff members. Responsible for counseling staff, taking action on matters of discipline, promotion, salary and other matters. Hires, trains, supervises and evaluates undergraduate student employees who work as Building Managers.
Provides strategic vision and expectations for services in student life spaces, including reservations, retail locations, information center, student organization vans and a student food pantry.
Develops preliminary student life operations budget, manages approved budget and provides reports to leadership as needed.
Proposes projects for capital budget planning.Evaluates existing facilities, recommend improvements and acts as a liaison for renovation and construction projects.
Manages departmental assets and resources, including furniture, equipment and keys in student life spaces.
Coordinates and manages the implementation of a comprehensive student employment program for 100+ undergraduate student employees, including training, recognition and competency development to ensure high quality customer service and increased retention of student employees. Utilizes student development theory, college competencies and current industry standards to enhance student employment program and develop learning outcomes.
Establishes and maintains policies and procedures related to student life spaces and services and interprets University-wide policies to make recommendations for further advancement of student life spaces.
Develops and maintains a communication network with all departments that support student life spaces. Meets with departments and student organizations who are organizing events in student life spaces to ensure compliance with policies. Participates in the student organization activity registration process to approve student organization events. Manage outdoor spaces associated with student life that support outdoor programming efforts.
Researches and implements innovative systems and strategies that are best practices and latest trends in the areas of student employment, space management and student unions.Benchmarks services against comparable services in other student unions.Analyzes data and creates reports for future space planning and space efficiencies.
Master’s Degree required
3 years of experience in student union/facility management or equivalent combination of education and experience
Effective communication and interpersonal skills
Evening and weekend work is required
Knowledge of student union operations, student employment, budget development, staff supervision, and EMS preferred