Founded in 1819, the University of Cincinnati puts education into action, ranking among the nation's best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls "the most ambitious campus design program in the country."
With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC's momentum has never been stronger. UC's annual budget tops $1.6 billion and its endowment totals $1.8 billion.
At UC, today's possibilities spark tomorrow's reality.
About the Department
Parent & Family Programs provides families with information about student services and resources, campus engagement opportunities, and a dedicated place to receive support in helping their students successfully navigate the UC experience.
Under general supervision from the Director, the Assistant Director serves as a designated central point of contact for family inquiries and case management for issues primarily related to residential students, including providing timely and accurate responses, referrals, and follow-up. This role works regularly with staff from Housing and Resident Education & Development to ensure proper support for residents and response to incoming concerns from family members. This role develops communication plans (including critical updates and seasonal content that anticipates needs) to serve families across multiple channels (e.g. social media, web, e-newsletters). This role participates in the planning of parent and family events and programming, including UC Family Weekend, Bearcats Bound Orientation, Move-In, Welcome Week, etc.
Assist with development, implementation and administration of goals to achieve strategic objectives;assume management responsibility for a wide range of projects/tasks associated with primary business operations and/or corporate relations that have significant impact within the business function.
Develop internal policies, procedures, controls, and manage processes to increase internal business and/or external corporate partnerships and advance service levels; responsible for policy execution and results that enrich the department/center, the campus and the university; consults with Director on major policy changes affecting other departments.
May be responsible for coordinating a function or program(s) with significant impact on external relations.
May be responsible for collaborating efforts with administrative and academic units (i.e., Public Relations, Academic Colleges, Foundation, etc.) to enhance business/community partnerships.
Assist with preparation of annual unit operating budget recommendations; develop, implement and monitor assigned budgets; limited signature authority for purchases and payroll.
Prepare reports, disseminate/interpret information, provide advice, write proposals, deliver presentations, construct contractual agreements, and ensure that all programs and services comply with university, state and federal regulations.
Communicate and assist students, parents, corporate partners resolve questions and complex issues; represent the university internally and externally.
Assist with administrative leadership and supervision to exempt and non-exempt staff; hire, orient, train, mentor and evaluate assigned staff; monitor and coordinate staff development and training programs.
Serve on various university, division and departmental committees and may represent the department at various state and national associations; may function for the Director or Associate Director in his/her absence, as required.
Bachelor's degree with five(5) years experience; -OR-Associate's degree with seven (7) years experience; -OR-nine (9) years experience.
Degree must be in a related field; experience must be related.
Experience also requires at least three (3) years supervision.
Additional Qualifications Considered
Master's degree in Higher Education, Student Affairs, College Student Personnel, Counseling, or related field.
A Resume and Cover letter are required and must be submitted as part of the online application process.
Cover Letters should be addressed to Whitney White, Director, Parents & Family Programs and Student Affairs Marketing & Communication.
Please use the additional documents feature as needed for these items.
Compensation and Benefits
UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.
Competitive salary range of $50,132 - $58,000 dependent on the candidate's experience.
Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
Tuition remission is available for employees and their eligible dependents.
Enjoy discounts for on and off-campus activities and services.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.