GENERAL STATEMENT OF DUTIES: Provide comprehensive advising, financial literacy and academic support services to Augsburg University students who participate in the TRIO/SSS program; assist TRIO/SSS participants in their persistence, academic performance, and timely graduation from the University; enhance existing and develop new programming designed to improve the academic counseling experience for participants in TRIO/SSS; collaborate with on-and off-campus departments to provide complementary student services.
Academic advising and course selection: advise and monitor caseload of approximately 75 students regarding course selection, major and graduation requirements, 4-year degree planning, graduation advising.
Advise students regarding financial aid award and renewal, and about federal, state, institutional, and other sources of financial aid. Instruct on personal budget planning, student account management and other financial literacy topics, monitor and advise on scholarship applications and completion of requirements.
Coach students in academic skills and time management techniques through weekly meetings during students' first term in SSS; monitor academic progress, respond to academic feedback from instructors; provide specialized probation advising; assist students in setting and achieving academic goals and post-baccalaureate planning.
Instruct students in life and career skills, assist with major decision making strategies, intervene in minor crises and screen for appropriate referrals, counsel on a variety of issues including family issues, college transition adjustment, college completion, personal development.
Advocate on behalf of students with faculty, staff and administration; coach students to appropriate self-advocacy personally and academically.
Assist in planning day-to-day operations of a 5-week academic residential program.
Design and lead several program activities and advise students participating in voluntary academic support program in order to meet eligibility and administrative requirements of the federal grant.
ADDITIONAL EXAMPLES OF WORK PERFORMED:
Specialized Workshops and Cultural Activities
Design, present, and evaluate 6-8 student academic support workshops per year, often in collaboration with on- and off-campus community partners; plan and accompany student participants on cultural, academic, and leadership activity events 2-4 times per year.
Project Planning and Maintenance
Maintain program website, social networking sites, program moodle page and/or program newsletter to support necessary advertisement and communication of program activities.
Plan, prepare, and implement retention initiatives to meet TRIO/SSS mission and objectives.
Maintain partnerships with workshop co-sponsors, create new programming as needed.
Collaborative and ongoing training activities: Participate in at least one college committee, cross-departmental training, or discussion group per academic year; consult, collaborate on programming and student relations with campus partners (faculty, Student Financial Services, Admissions, Disability Services, Counseling, Career Services, Multicultural Life, etc.).
Professional development activities, program assessment, case notes on database and in student files, other documentation for federal grant support.
Occasional weekend and evening hours to accommodate Summer Bridge, to present workshops, and to participate in cultural activities and professional development activities.
All other duties as apparent or assigned by supervisor.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
Typical work environment is an office.
Sedentary work for long periods of time.
Regular computer use.
Occasional travel within and outside the metro area for cultural activities, training, workshops, and professional development; must have reliable transportation.
Bachelor's degree required.
Minimum of three (3) years full-time related work experience.
Master's degree in education, student affairs or counseling related field.
Ability to establish rapport with students from diverse backgrounds, including first-generation, low income students, students with disabilities, BIPOC students.
Experience with counseling, advising, teaching, and/or student development.
Ability to support students experiencing crisis while maintaining perspective and professional boundaries.
Knowledge of FAFSA application, different types of financial aid and financial literacy skills.
Ability to keep accurate and timely records of student contacts.
Ability to communicate clearly verbally and in writing, via zoom, telephone, email, and in person.
Ability to learn and use a broad range of computer skills, software, and database programs.
Familiarity with web-based degree audit systems, higher education enterprise software or other student support data management systems, or website design programs.
Prior experience with TRIO or other educational access or opportunity programs.
Knowledge of FERPA and related confidentiality guidelines.
Ability to work effectively and collaboratively with colleagues from different backgrounds, identities, communication styles, and work styles.
Ability to be attentive to details, show initiative, be accurate, be precise.
Ability to lead, work in a team environment and work independently with little supervision.
Ability to reason and analyze, maintain confidentiality, demonstrate patience and understanding.
Ability to organize workflow, manage multiple projects, and handle frequent interruptions.
Conversational knowledge of Hmong, Somali or Spanish language.
Among the distinctive features of the university are its deep dedication to civic and community engagement, robust undergraduate research programs, and a strong belief in the integration of liberal arts and professional studies across all programs. The University's commitments to our urban context and the world beyond it are enhanced through the work of four signature centers: the Christensen Center for Vocation, the Center for Global Education and Experience, the Sabo Center for Democracy and Citizenship, and the Strommen Center for Meaningful Work.
As part of Augsburg University's commitment to intentional diversity, 50% of our current student body identifies as Black, Indigenous and persons of color. The emerging interdisciplinary Department of Critical Race and Ethnicity Studies builds on this foundation to further diversify our academic curriculum and co-curricular programs. We do this work out of historical and contemporary obligations rooted in our ethical and intellectual commitments to prepare our diverse student body for a cosmopolitan world.
Augsburg is an equal opportunity employer and does not discriminate on the basis of gender, sexual orientation, marital status, gender identity, race, age, disability, religion, national origin, color, or any other protected class. Successful candidates will have demonstrated abilities working in an academic community committed to intentional diversity. Candidates are thus encouraged to highlight skills and experiences that demonstrate these competencies.
Applicants MUST submit the following documents:
Professional references will be requested at a later date.
Augsburg University has determined that a vaccination requirement is the best way to keep our community safe and prevent potential outbreaks as we return to more regular, in-person operations. Augsburg University is requiring all students, staff, seasonal staff, volunteer staff, and faculty (including adjuncts contracted), to complete their COVID-19 vaccination series unless the University approves a medical or religious exemption as required by applicable law. New employees must submit vaccination documentation or be approved for an exemption before beginning work.
Augsburg University offers more than 50 undergraduate majors and nine graduate degrees to more than 3,500 students of diverse backgrounds. The student-faculty ratio is 13:1 and is characterized by strong teaching in small classes.
The University's Mission
Augsburg University educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.
Located in the heart of the Twin Cities, Augsburg’s main campus surrounds Murphy Square, the oldest park in Minneapolis. The University of Minnesota West Bank campus and the University of Minnesota Fairview Medical Center are across the street from Augsburg, with the Mississippi River and the Seven Corners theatre district just a few blocks away.
The 23-acre campus consists of a mix of historic and newer buildings that reflect the contemporary needs of the academic pr...ograms. Augsburg’s newest signature academic building, the Hagfors Center for Science, Business, and Religion, opened for classes January 8, 2018. In addition to its Minneapolis campus, Augsburg has a location in Rochester, Minnesota, and maintains international sites and staff in Mexico, Nicaragua, and Namibia.