Career Center

Academic Advisor (Student Services Professional II)

Job No: 511800
Work Type:
Locations: San Diego
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Full Time, Student Services


Position Summary

The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing), a Dean, a Senior Associate Dean for External Relations and Programs, an Associate Dean for Academic Affairs, an Assistant Dean for Student Affairs, a Director for Resource Management, a Director for Graduate Programs, a Director for Undergraduate Programs, a Director for Assessment, a Director for the Graduate Career Management Center, and a Managing Director for the Center for Advancing Global Business.

The Center for Student Success within the College provides all academic and informational advising for prospective and current students in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements, and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 1,200 students/8,000 guests); undergraduate academic advising, tutoring, study abroad, incoming freshman and transfer student orientation among others.

The Academic Advisor serves as a staff member in the Fowler College of Business assigned to the Center for Student Success. Under general supervision, the Academic Advisor provides individual and group information and advising for a student population of approximately 5,000 undergraduates in Business Administration and participates as a team member in the development of Center for Student Success policies and procedures.

The Academic Advisor will be responsible for the academic advising of an assigned caseload of prospective and current students within the Fowler College of Business. Under the general supervision of the Assistant Dean for Student Affairs and the Lead Advisor, the Academic Advisor will advise students through individual appointments, group advising sessions, over the telephone and email. The Academic Advisor will counsel academically at-risk students and those not making progress towards degree to identify possible solutions and make referrals to appropriate College and campus resources.

The Academic Advisor is an integral part of the Center for Student Success team and will provide staffing support at related events and assist other staff members as needed for successful maintenance of unit goals. Some evening and weekend hours will be required.

For more information regarding the Fowler College of Business, click here.

This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on or before June 30, 2023, with the possibility of reappointment. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m. with occasional evenings and weekends, but may vary based on operational needs. The individual hired into this role will work on-campus at SDSU in San Diego.

Education and Experience

Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the required knowledge and abilities may be substituted for the required education on a year-for-year basis.

Experience: Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A Master's degree in a job-related field may be substituted for one year of the professional experience.

Specialized Skills

• Ability to interact effectively with students, parents, faculty, and staff and to work as a member of a team.
• Experience using MS Office Suite and familiarity with web based applications.
• Flexibility, and attention to detail are required.

Preferred Qualifications

• Three years of experience working in a college or university's admissions, advising, evaluations, registrar, or other student service-related office
• Experience presenting to diverse audiences of varying size
• Experience explaining and interpreting academic policies governing a public or private university via phone, email, or in person
• Excellent customer service skills
• Strong computer and database management skills; demonstrated ability to work in a team-oriented environment
• Initiative and creativity are required for situations involving changing guidelines and regulations or when existing procedures and guidelines must be applied to unusual circumstances
• Ability to carry out day-to-day assignments without immediate direction

Compensation and Benefits

Starting salary upon appointment not expected to exceed $4,304 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department's fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.

CSU Classification Salary Range: $4,304 - $6,120 per month.

SDSU COVID-19 Vaccine Policy

In accordance with the California State University systemwide policy and the Academic Professionals of California Union MOU, the individual hired into this position may voluntarily provide proof of vaccination against COVID-19. Alternatively, those who choose not to provide proof of vaccination will be considered unvaccinated and required to participate in SDSU's COVID-19 testing program.

Proof of vaccination or COVID test results will be submitted through the university's secure online health portal. An individual is considered fully vaccinated two weeks after their second dose of a two-shot vaccine or two weeks after the first dose of a single-shot vaccine.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on April 22, 2022. To receive full consideration, apply by April 21, 2022. The position will remain open until filled.

The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

SDSU is a smoke-free campus. For more information, please click here.

SDSU is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.

Applicants with disabilities and applicants who require assistance completing an application may contact Employment Services at [email protected].



Advertised: Apr 06, 2022 (9:00 AM)
Applications Close: Open until filled

To apply, visit https://careers.sdsu.edu/en-us/job/511800/academic-advisor-student-services-professional-ii







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