The general purpose of this job is to contribute to meeting the goals and objectives of Detroit Mercy’s KCP Program; to support the academic success of students who are identified as being economically and/or academically disadvantaged, with a focus on underrepresented minorities, and to provide direct service to identified students based on their needs.
Essential Duties and Responsibilities
(1) Assist students in transitioning to Detroit Mercy and its mission (2) Work with students to address and manage personal, social, financial, and other non-academic issues which adversely affect academic progress and persistence. (3) Act as a first responder to program participants identified as being at-risk for leaving Detroit Mercy (4) Follow established intervention plan which includes making contact with students by email, phone, and in person to discuss identified concerns (5) Determine an appropriate, individualized plan of action for each student to address identified concerns (6) Utilize student success tools including intervention software to monitor student progress and to document all contacts with program participants (7) Conduct regular follow-up and evaluation of student progress and maintain communication with all interested parties (8) Schedule regular meetings with students as necessary (9) Work collaboratively with the Student Success Center staff, as well as all relevant academic and student service offices. (10) Participating in and contributing to the annual reporting process for the State of Michigan KCP Initiatives (11) Participate in the planning and implementation of activities that support the goals and objectives of the program. (12) Other activities as assigned to support the retention of students to Detroit Mercy (13) All other duties as assigned.
A college degree and six months to two years.
Knowledge, Skills and Abilities
• Knowledge of the challenges of underprepared or at-risk populations in higher education • Appreciation, knowledge, and understanding of diverse cultures and backgrounds • Ability to work independently as well as in a collaborative team environment • Demonstrated leadership ability • Experience working with MAP-Works preferred • Ability to use Microsoft Office Suite • Knowledge of Banner Enterprise System preferred • Knowledge of best practices in Retention and Student Support in Higher Education preferred • Familiarity with UDM and its organization, mission, commitments, structures, policies and practices
Job may require lifting light weight objects (1 to 10 pounds) with no repetitive bending or stooping. Occasionally lift average weight objects (1 to 10 pounds).
Regular exposure to favorable conditions such as those found in a normal office.
Commensurate with experience
Monday – Friday, 8:30 a.m. – 5:00 p.m. with occasional nights and weekends
Special Note to Applicant
This is a grant-based position. Employment will conclude at the end of the grant period or when the funding has been expended.
The University of Detroit Mercy has one goal - to help our students realize their dreams and ambitions. We fulfill that goal by offering challenging academic programs taught by talented, committed professors and supplemented by hands-on research, co-op, and internship opportunities.