Business Title: Student Services Coordinator/Advisor 1
Location: WSU PULLMAN CAMPUS
Employee Type: Admin. Professional
Job Family: Administrative Professional - OT Eligible
COVID-19 Vaccine Information: In accordance with Washington State Governor's Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Full vaccination status or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious accommodation is available at https://hrs.wsu.edu/covid-19/vax-verification/. Please contact HRS at [email protected] or 509-335-4521 if you have questions.
Summary of Duties:
This position has primary responsibility for the day to day contact, advising, and guidance of students, faculty, staff, and parents in all areas of Student Financial Services. Position will provide comprehensive support in financial aid packaging and compliance operations. Programmatic duties involve Financial Aid packaging and client service support as needed. Additional duties include developing communications content and editing. Position duties and responsibilities will be performed in support of office and university vision, mission, values, and goals.
This recruitment will be used to fill multiple vacancies in the department.
In addition to financial aid advising of students, programmatic areas for these positions include:
Coordination of Pell Awards
Outside scholarship operations
Athletic aid processing
Federal and state Work Study awards and processing
Student success initiatives, communication, and outreach
Positions require a Bachelor's degree and two (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
Experience in customer service.
Working with diverse populations.
Developed skills in written and verbal communication, including experience with large group presentations.
Ability to work flexible schedules including weekends/evenings.
Good problem-solving skills and attention to detail.
Ability to perform multiple tasks.
Demonstrated experience interpreting rules and regulations.
Demonstrated experience working in a team environment.
Experience with student services in a higher education setting such as Financial Aid, Scholarships, Admissions, Student Accounts, Academic Advising, Registrar, Graduate School, Athletics, and/or Housing and Dining.
Experience with PeopleSoft.
Student Financial Services
City, State, Zip:
Pullman, WA 99164
This position is primarily based on the Pullman campus with partial hybrid work available.
$3,000.00 - $3,648.00 Commensurate with qualifications and experience
This is a permanent position.
This recruitment has been reposted. Screening of applications has begun and will remain ongoing until a successful applicant has been identified.
This position has been designated by the department to require a background check.
This recruitment will be used to fill multiple vacancies in the department. Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Time Type: Full time
Position Term: 12 Month
WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.
WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carnegie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with i...ts Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.