Career Center

Academic Advisor (SSP III) / Academic Success and Undergraduate Advising
California State University, San Bernardino


Job No: 511818
Work type: Staff
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services


About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Department Summary

The mission of Academic Success and Undergraduate Advising (ASUA) is to support holistic academic services through various departmental programs and resources that promote equity, retention, timely graduation, and student-defined success for all undergraduate students.

ASUA supports developing, improving, and maintaining undergraduate programs and related policies. It provides leadership and input, as appropriate, for changing, enhancing, or improving existing programs and policies. Academic Success and Undergraduate Advising also provides leadership in developing academic support programs.

ASUA is also responsible for ensuring that the laws, regulations, and campus policies that apply to undergraduate education are implemented relatively and are consistent with their intent.


Job Summary

The Academic Advisor will be an advisor to CSUSB Undergraduate students in helping them navigate their student experience. The Academic Advisor will coordinate the Graduation Pledge program for Advising and Academic Services.

Responsibilities include but are not limited to:

Advise Students (Undeclared, Freshman, Sophomore, Probation, Excessive Units, Pledge Program, Orientation, Basic Skills)

• Provide academic advising for students and provide tools and resources to enable students to effectively register and create degree plans using online registration system.
• Advise students in the Graduation Pledge Program (Including California Promise), making sure they are enrolled in the correct courses, in the correct sequence, when they are offered.
• Conduct group registration and information sessions to effectively achieve the university's enrollment and retention objectives.
• Advise students regarding academic policies, major, minor, and general education for degree completion.
• Interact with academic Deans, Department Chairs, and Program Directors regarding specific student situations.

Coordinate the Graduation Pledge Program for Advising and Academic Services (recruit, monitor progress)

• Coordinate the marketing and recruitment of incoming first-time students to join the 4-year Graduation Pledge Program.
• Coordinate the marketing and recruitment of incoming transfer students to join the 2-year Graduation Pledge Program.
• Monitor the progress of students within the program. This includes schedule checks, reviewing PAWS to make sure the correct courses are being taken, and making sure students will graduate within the 2- or 4-year timeline.
• Work collaboratively with campus partners, including Admissions, Registrar, and Colleges/Department Majors.
• Provide data/analytics for graduation rates for both campus and Chancellor's Office reporting.

Employment Status: Full time, Exempt, Probationary with the possibility of converting to permanent.

First Review Deadline: This position will remain open until filled. Applicants will be reviewed beginning April 7, 2022.

Work Schedule

Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.

Key Qualifications

• Be familiar-through education, training and/or experience-with advising and counseling techniques to assist, motivate, retain and graduate students.
• Have the ability to form strong connections with students and foster their personal and academic development.
• Have the ability to work in a fast-paced and dynamic environment; have a cooperative 'team' approach and form strong working relationships with those in the office, around the campus and in the surrounding community.
• Competence in Microsoft Word, PowerPoint and Excel software and other computer-based tools is required; familiarity with a Peoplesoft/Oracle student records system and with electronic advising software is desirable.
• Ability to follow written and oral instructions, make group presentations, and perform other assigned tasks as directed by the immediate supervisor.
• Thorough knowledge of the principles of individual and group behavior.
• General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, activities and practices of the program area to which assigned.
• General knowledge of individual counseling techniques.
• General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, programs, organizational procedures, and activities of the campus.
• Working knowledge of student services programs outside the program to which immediately assigned.
• Ability to analyze complex situations accurately and adopt effective courses of action.
• Ability to advise students individually and in groups on complex student-related matters.
• Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.
• Ability to establish and maintain cooperative working relationships with a variety of individuals to include faculty, CSU administrators, student organizations, and other private and public agencies and others in committee work, and student advising and community contacts.

Education and Experience

• Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
  • A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
• Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Preferred Qualifications

• Working knowledge of university academic requirements, including general education, major requirements and other requirements.
• Working knowledge of university policies and procedures.

Salary

Anticipated Hiring Range: $4,691 per month

Classification Salary Range: $4,691- $6,683 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.


Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be 'Designated' under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)



To view full description and to apply, visit: https://www.csusb.edu








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